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When can I legally reduce rent payments?
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SarahBDE
Posts: 13 Forumite

Hi everyone. I hope you can help me save on solicitors fees with this one.
I am an undemanding tenant and have put up with a lot over the past 2 years while always paying on time. During a business trip away, the landlord then took the ultimate Micky and placed livestock into my private garden. He'd trespassed multiple times before, but this took the biscuit. The livestock caused extensive damage, not only to the garden but to personal property. The garden is covered in faeces and unusable. I finally had enough and was no longer willing to put up with any of this, so I wrote up a formal complaint, copying the estate (landlord is an estate tenant who is subletting, with permission, to me) and council (I am waiting on date for inspection). The letter is 6 pages long, outlining a number of legal breaches, fire safety hazards, illegal clauses in the tenancy agreement, repairs he illegally charged me for. The list goes on. When writing my letter of complaint and checking my tenancy agreement and the breaches in the house agains the law I realised that, legally, the house probably counts as uninhabitable.
In my complaint letter I gave them 14 days to come up with a plan. I wasn't unreasonable, I didn't expect them to fix everything in that time, just come up with a plan. They ignored it all and promised to the estate they are looking into solutions. The two weeks came and went without any direct communication with me or suggested solutions. Therefore, I requested the council to step in and they have raised a job number, though the inspection has not yet happened. I also wrote another letter listing the cost of the damages that I expect to be reimbursed for and also suggested a 50% rent reduction until the issues have been fixed. I'd been reading up on rent reductions and it was my understanding that a court would grant 50-100% in cases with similarly severe breaches and as long as I communicate it ahead of time, I am legally able to do it. They have now emailed me back, accusing me of bullying and harassment and saying they don't agree with any of it and if I hate it so much, why don't I serve notice. Apparently their solicitor will be in touch with me soon. Fine.
I have spoken to CAB and Shelter, which have been helpful to a point. They both say to not reduce rent under any circumstance. However, I am living in horrendous conditions that don't warrant the full rent payment and I am unlikely to get that money back later. So I want to understand where I stand and what my best next step would be. Thank you so much!
I am an undemanding tenant and have put up with a lot over the past 2 years while always paying on time. During a business trip away, the landlord then took the ultimate Micky and placed livestock into my private garden. He'd trespassed multiple times before, but this took the biscuit. The livestock caused extensive damage, not only to the garden but to personal property. The garden is covered in faeces and unusable. I finally had enough and was no longer willing to put up with any of this, so I wrote up a formal complaint, copying the estate (landlord is an estate tenant who is subletting, with permission, to me) and council (I am waiting on date for inspection). The letter is 6 pages long, outlining a number of legal breaches, fire safety hazards, illegal clauses in the tenancy agreement, repairs he illegally charged me for. The list goes on. When writing my letter of complaint and checking my tenancy agreement and the breaches in the house agains the law I realised that, legally, the house probably counts as uninhabitable.
In my complaint letter I gave them 14 days to come up with a plan. I wasn't unreasonable, I didn't expect them to fix everything in that time, just come up with a plan. They ignored it all and promised to the estate they are looking into solutions. The two weeks came and went without any direct communication with me or suggested solutions. Therefore, I requested the council to step in and they have raised a job number, though the inspection has not yet happened. I also wrote another letter listing the cost of the damages that I expect to be reimbursed for and also suggested a 50% rent reduction until the issues have been fixed. I'd been reading up on rent reductions and it was my understanding that a court would grant 50-100% in cases with similarly severe breaches and as long as I communicate it ahead of time, I am legally able to do it. They have now emailed me back, accusing me of bullying and harassment and saying they don't agree with any of it and if I hate it so much, why don't I serve notice. Apparently their solicitor will be in touch with me soon. Fine.
I have spoken to CAB and Shelter, which have been helpful to a point. They both say to not reduce rent under any circumstance. However, I am living in horrendous conditions that don't warrant the full rent payment and I am unlikely to get that money back later. So I want to understand where I stand and what my best next step would be. Thank you so much!
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Comments
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Others will be a lot more knowledgeable about this than me, but you may want to consider moving out and finding something better as it sounds like any goodwill you have with the landlord has been lost and you obviously can't live somewhere uninhabitable. . If it is so bad as to be uninhabitable then you may be forced to move out anyway as landlord may need to do a full refurbishment , and that might not be possible with you in the house. Are you paying full market rent for this place or has there been any acknowledgement that it is not up to standard and thereby reducing the rent?
Incidentally, what do you mean by livestock as I'm sure there must be some exclusions about what is and isn't allowed in a private residence.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
You have to still pay rent, why ask shelter and CAB and then ignore them. If you stop paying you WILL be evicted.The COURT can take your side and sanction the landlord or reduce your costs but they will only do that if you have kept paying. That also means you have to go to court (and the fees associated with it) you cannot just decide to take the law into your own hands, you are not a judge capable of making that non bias judgement.Your EA is right your main choices are to move out or to keep paying... of course you can also take court action and report them to appropriate authorities if they are on breach on their side.1
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Slightly confused as to why it took you writing a complaint letter to realise that the place was basically uninhabitable. Was that not on your radar anyway, if it was that bad?All shall be well, and all shall be well, and all manner of things shall be well.
Pedant alert - it's could have, not could of.0 -
Which country? Laws vary.
Is this an agricultural tenancy? You mentioned livestock. Those tenancies are different.
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To answer some of the questions:
It is not an agricultural tenancy. I had an agreement with the landlord that he mows my lawn and I pay him for it. He couldn't be bothered to do it in the second year (but didn't tell me) and while I waited on him, I tried to get on top of the grass myself, which was a loosing battle. He then put sheep in my garden while I was away, without my consent.
I am in England on an AST.
I am not currently in a position where I can just up and leave. I am also aware that previous tenants have had similar issues and me leaving would just mean the next person moves into this situation.
The rent was reduced for the first four months of me living here due to the poor conditions. The landlord then upped the rent again but without doing any work. The rent I pay is above market rate for the condition the house is in and would be market rate if it was maintained to a basic legal standard.
And it took me writing a complaint letter to realise because I am not up on the law. Before moving here I lived in my own flat. What I refer to when I say uninhabitable, I mean rooms not having heating, a heating source for one room not being safe to use as it poses a fire / carbon monoxide risk, exposed pipes across doorways, not being able to maintain temperatures above 18 degrees when it is cold outside. I am an undemanding tenant, I was careful and stepped over the pipes, I didn't fire the unsafe oven, I wear two sweaters in the winter. I did put up with too much for too long. It's not that I never said anything, I did address but didn't press the issues and as they kept mounting up, they became too much to bear, especially since sheepgate.
I have involved every authority and agency I could, including council, estate, even my MP, while my landlord is taking no action to remedy any of the issues nor does he communicate with me in any meaningful way. There must be a way to put pressure on the landlord to finally take action? This is where I was told that I am allowed to reduce the rent by a reasonable amount as long as I give my landlord notice.
Why would I ignore CAB or Shelter? I am not. I have conflicting information which is why I came on here to ask my questions.1 -
This is where I was told that I am allowed to reduce the rent by a reasonable amount as long as I give my landlord notice.Where were you told that?Who told you?2
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SarahBDE said:To answer some of the questions:
It is not an agricultural tenancy. I had an agreement with the landlord that he mows my lawn and I pay him for it. He couldn't be bothered to do it in the second year (but didn't tell me) and while I waited on him, I tried to get on top of the grass myself, which was a loosing battle. He then put sheep in my garden while I was away, without my consent.
I am in England on an AST.
I am not currently in a position where I can just up and leave. I am also aware that previous tenants have had similar issues and me leaving would just mean the next person moves into this situation.
The rent was reduced for the first four months of me living here due to the poor conditions. The landlord then upped the rent again but without doing any work. The rent I pay is above market rate for the condition the house is in and would be market rate if it was maintained to a basic legal standard.
And it took me writing a complaint letter to realise because I am not up on the law. Before moving here I lived in my own flat. What I refer to when I say uninhabitable, I mean rooms not having heating, a heating source for one room not being safe to use as it poses a fire / carbon monoxide risk, exposed pipes across doorways, not being able to maintain temperatures above 18 degrees when it is cold outside. I am an undemanding tenant, I was careful and stepped over the pipes, I didn't fire the unsafe oven, I wear two sweaters in the winter. I did put up with too much for too long. It's not that I never said anything, I did address but didn't press the issues and as they kept mounting up, they became too much to bear, especially since sheepgate.
I have involved every authority and agency I could, including council, estate, even my MP, while my landlord is taking no action to remedy any of the issues nor does he communicate with me in any meaningful way. There must be a way to put pressure on the landlord to finally take action? This is where I was told that I am allowed to reduce the rent by a reasonable amount as long as I give my landlord notice.
Why would I ignore CAB or Shelter? I am not. I have conflicting information which is why I came on here to ask my questions.
Another tenant might move in and will confront the same issues, but if it were me I'd forget the complaint etc. and I'd be out of there.0 -
Emmia said:SarahBDE said:To answer some of the questions:
It is not an agricultural tenancy. I had an agreement with the landlord that he mows my lawn and I pay him for it. He couldn't be bothered to do it in the second year (but didn't tell me) and while I waited on him, I tried to get on top of the grass myself, which was a loosing battle. He then put sheep in my garden while I was away, without my consent.
I am in England on an AST.
I am not currently in a position where I can just up and leave. I am also aware that previous tenants have had similar issues and me leaving would just mean the next person moves into this situation.
The rent was reduced for the first four months of me living here due to the poor conditions. The landlord then upped the rent again but without doing any work. The rent I pay is above market rate for the condition the house is in and would be market rate if it was maintained to a basic legal standard.
And it took me writing a complaint letter to realise because I am not up on the law. Before moving here I lived in my own flat. What I refer to when I say uninhabitable, I mean rooms not having heating, a heating source for one room not being safe to use as it poses a fire / carbon monoxide risk, exposed pipes across doorways, not being able to maintain temperatures above 18 degrees when it is cold outside. I am an undemanding tenant, I was careful and stepped over the pipes, I didn't fire the unsafe oven, I wear two sweaters in the winter. I did put up with too much for too long. It's not that I never said anything, I did address but didn't press the issues and as they kept mounting up, they became too much to bear, especially since sheepgate.
I have involved every authority and agency I could, including council, estate, even my MP, while my landlord is taking no action to remedy any of the issues nor does he communicate with me in any meaningful way. There must be a way to put pressure on the landlord to finally take action? This is where I was told that I am allowed to reduce the rent by a reasonable amount as long as I give my landlord notice.
Why would I ignore CAB or Shelter? I am not. I have conflicting information which is why I came on here to ask my questions.
Another tenant might move in and will confront the same issues, but if it were me I'd forget the complaint etc. and I'd be out of there.0 -
SarahBDE said:Emmia said:SarahBDE said:To answer some of the questions:
It is not an agricultural tenancy. I had an agreement with the landlord that he mows my lawn and I pay him for it. He couldn't be bothered to do it in the second year (but didn't tell me) and while I waited on him, I tried to get on top of the grass myself, which was a loosing battle. He then put sheep in my garden while I was away, without my consent.
I am in England on an AST.
I am not currently in a position where I can just up and leave. I am also aware that previous tenants have had similar issues and me leaving would just mean the next person moves into this situation.
The rent was reduced for the first four months of me living here due to the poor conditions. The landlord then upped the rent again but without doing any work. The rent I pay is above market rate for the condition the house is in and would be market rate if it was maintained to a basic legal standard.
And it took me writing a complaint letter to realise because I am not up on the law. Before moving here I lived in my own flat. What I refer to when I say uninhabitable, I mean rooms not having heating, a heating source for one room not being safe to use as it poses a fire / carbon monoxide risk, exposed pipes across doorways, not being able to maintain temperatures above 18 degrees when it is cold outside. I am an undemanding tenant, I was careful and stepped over the pipes, I didn't fire the unsafe oven, I wear two sweaters in the winter. I did put up with too much for too long. It's not that I never said anything, I did address but didn't press the issues and as they kept mounting up, they became too much to bear, especially since sheepgate.
I have involved every authority and agency I could, including council, estate, even my MP, while my landlord is taking no action to remedy any of the issues nor does he communicate with me in any meaningful way. There must be a way to put pressure on the landlord to finally take action? This is where I was told that I am allowed to reduce the rent by a reasonable amount as long as I give my landlord notice.
Why would I ignore CAB or Shelter? I am not. I have conflicting information which is why I came on here to ask my questions.
Another tenant might move in and will confront the same issues, but if it were me I'd forget the complaint etc. and I'd be out of there.
Paying less rent doesn't make the property less dangerous - and it sounds like the works needed would really require the place to be empty.
I'm sorry that you're in this situation. As you're in this bind, is the rent already lower than properties with similar bedrooms/space in your area? Have you sought out any other form of housing, sought to put yourself on waiting lists etc if you qualify.
Edit: if the place is fixed up, then presumably the rent would also rise?0 -
SarahBDE said:There is no question that I'd be better off moving. Of course I would. I am just not in a position to do that at this moment in time.
Or some other reason that ties you to the property?0
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