Need to prepare my defence against Civil Enforcement Limited

JITENNET

I would be grateful for help and advice regarding a claim by Civil Enforcement Limited.
I have done my AOS as advised and now i need to write up my defence.

The PCN states that I was in the Heron car park for 1 hour 34 minutes. Heron Foods in Crewe opened on March 19, 2020, with no car parking restrictions. Since then, I have frequently shopped there and parked my car in their parking area, which has always offered free parking.

I do not recall when Civil Enforcement Limited began managing the parking, and there were no visible signs indicating any restrictions. On January 27, 2024, I parked my car in the Heron Foods parking lot and went shopping in the store, unaware of any parking restrictions. Since the original PCN, I have received numerous letters which I ignored on the advice of a friend. now i come to the court case and now getting panic. there are many template here on forum but i am confused which one to use. Any advice would be greatly appreciated to fight back (Image removed by Forum Team)

Gr1pr

Your picture is not properly redacted,  so needs removing ASAP 

The claim reference number,  the password and the VRM details needed to be covered

I will report your picture to the admins for removal 

The claim is an in house claim by CEL themselves,  no lawyers 

Issue date is 10 July,  so ensure that you have logged into MCOL and completed the AOS stage as described in the second post in the newbies sticky thread in announcements near the top of the forum , but you are stating that it's already been completed,  so on what date was it logged   ?  Check and report 

The POC do not specify the actual breach so adapt the new template defence by coupon mad in announcements at the top of the forum and include Chan and Akande and a concise paragraph 3

JITENNET

Thank you for pointing this out. I sincerely apologize for the oversight regarding the image I shared. I understand the importance of protecting sensitive information such as the claim reference number, password, and VRM details. Thank you for asking the admins for removal of picture. I am attaching properly redacted picture. i have logged into MCOL and completed the AOS on 22/07/2025.  Sorry.. i need help to find the  Chan and Akande references. 

Gr1pr

Look at the top thread on this forum by coupon mad,  so above this thread of yours 

Coupon-mad

. i need help to find the  Chan and Akande references.

You don't; the forum has a good search function.