5 Min drop off at Manchester airport T3 drop off. Forgot online payment. How to appeal to APCOA

Happychappy8142

Friend of mine recently dropped off at T3 Manchester airport. On this occasion, forgot to pay online by midnight following day. Can somebody please advise how to appeal as the registered keeper of the vehicle?

Gr1pr

Read this thread 

https://forums.moneysavingexpert.com/discussion/6607818/apcoa-pcn-manchester-airport-drop-off#latest

Appeal as keeper based on no keeper liability,  not relevant land under POFA2012,  so no schedule 4, see page 2

Happychappy8142

Gr1pr said:

Read this thread 

https://forums.moneysavingexpert.com/discussion/6607818/apcoa-pcn-manchester-airport-drop-off#latest

Appeal as keeper based on no keeper liability,  not relevant land under POFA2012,  so no schedule 4, see page 2

Thank you for your response. So I suppose on the appeal, he would not name the driver at all but it would be ok to put his name as the keeper of the vehicle since the fine already came in his name?

Gr1pr

Correct,  the keeper appeals as keeper,  no blabbing about who was driving,  use the template as is, no stories, no explanations, APCOA have no idea who was driving,  so do not assist them

Its not a fine,  its a charge notice,  an invoice 

Sazbee1974

Gr1pr said:

Correct,  the keeper appeals as keeper,  no blabbing about who was driving,  use the template as is, no stories, no explanations, APCOA have no idea who was driving,  so do not assist them

Its not a fine,  its a charge notice,  an invoice 

Do you know how long it usually takes to respond to appeals and does it come via email or post?, I didn't get any confirmation of the appeal to the email I registered it to so ultimately no proof I actually appealed which is worrying

Umkomaas

Sazbee1974 said:

Gr1pr said:

Correct,  the keeper appeals as keeper,  no blabbing about who was driving,  use the template as is, no stories, no explanations, APCOA have no idea who was driving,  so do not assist them

Its not a fine,  its a charge notice,  an invoice 

Do you know how long it usually takes to respond to appeals and does it come via email or post?, I didn't get any confirmation of the appeal to the email I registered it to so ultimately no proof I actually appealed which is worrying

What does the Notice to Keeper say about how appeals should be submitted?  Did you follow the method(s) required?

ChirpyChicken

Nothing to worry about only apcoa 
Go back to the appeals website portal and see if it still allows you to appeal
If not you know its been logged

Nellymoser

@Happychappy8142 your friend may wish to join the 1,455  people who are asking Govt to

Ban Drop-off charges at airports

https://petition.parliament.uk/petitions/724381
Sign and share

Sazbee1974

Umkomaas said:

Sazbee1974 said:

Gr1pr said:

Correct,  the keeper appeals as keeper,  no blabbing about who was driving,  use the template as is, no stories, no explanations, APCOA have no idea who was driving,  so do not assist them

Its not a fine,  its a charge notice,  an invoice 

Do you know how long it usually takes to respond to appeals and does it come via email or post?, I didn't get any confirmation of the appeal to the email I registered it to so ultimately no proof I actually appealed which is worrying

What does the Notice to Keeper say about how appeals should be submitted?  Did you follow the method(s) required?

yeah did it all online cut and pasting the whole text that's on page 2 of this thread, I had to put the registered keepers email, I assumed I would get an automated email confirming the appeal had been submitted but didn't however if I go to the appeals page now I can only choose to pay so assume its cause I've already submitted it once, I submitted it on Saturday the 12th so its only been just over a week I just wondered how they contact with the outcome (post or email) and usually how long that takes 

Sazbee1974

ChirpyChicken said:

Nothing to worry about only apcoa 
Go back to the appeals website portal and see if it still allows you to appeal
If not you know its been logged

perfect that's what I tried and it would only let me pay so it must be being reviewed thanks

wolvoman

Nellymoser said:

@Happychappy8142 your friend may wish to join the 1,455  people who are asking Govt to

Ban Drop-off charges at airports

https://petition.parliament.uk/petitions/724381
Sign and share

Why?

it’s a tiny charge compared to the cost of the flight. It’s a way of encouraging more sustainable transport use to the airport. It’s private land so up to the land owner to charge or not and it eases traffic for buses and other vehicles around the terminal.