dcb legal letter of claim

kylefly

Hi everyone,

I've read the newbies thread and understand what template to email at this stage. I've received a letter of claim from dcb legal for using a car park without paying because the pay machines weren't working (I attempted to pay on two different machines and I was roughly 15 minutes).

Few questions:
1. Can I send the template to the basic "info" email address they supply in the letter?
2. Is it worth mentioning the attempt to pay?
3. What are the chances that this stops the claim? If it's still likely to progress, what's the risk of ignoring?

For context I received the letter today, it was dated 02/07/2025.

Thanks.

Le_Kirk

Just use the reply recommended in the NEWBIE sticky; resist the temptation to add anything.  Wait for the N1SDT claim form.  The info@dcblegal.co.uk was working recently.

kylefly

So I actually didn't end up sending the email. I went on holiday and confused myself with the deadlines due to the late letter. I came home to a claim form which I've acknowledged on MCOL.

For para 3 of the defence, thoughts on the below would be appreciated:

"On the date in question, the Defendant made reasonable attempts to pay for parking using at least two separate machines, both of which were out of order. Each machine displayed a notice indicating its non-operational status, although the exact wording is not recalled. As no functioning payment facility was available, the Defendant was unable to complete the transaction despite genuine efforts to comply."

With the help of copilot.

I know there's an app but I didn't have my phone with me, I'm usually without it. Unnecessary detail though?

1505grandad

Please post a copy of the claim form redacted i.e. no personal info , VRM, password, QE codes etc. but leave all dates showing.

Gr1pr

Post the Issue date from the top right of the claim form below 

Post a redacted picture of the POC from the lower left of the claim form below after hiding the VRM details first 

Name the private parking company claimant 

As you mention,  don't add unnecessary details to the defence,  simple and concise are OK, as is your paragraph 3

Don't submit it yet, wait for other suggestions first