Missing service?

mazworld15

sheramber said:

paul_c123 said:

Nobbie1967 said:

paul_c123 said:

mazworld15 said:

Yeah its 1.3, definately missed a service

Reject on this basis alone.

I don’t think that’s a basis for rejection under CRA2015, so probably have to return it under the 14 day return policy which means driving it back up to them as per the conditions of the offer.

In any case, events have overtaken, the OP has delivered it back, so should be able to progress the return under the dealer's offered wording.

Have they?

No it's not gone back yet!

They've asked for pictures?? Sent them, no further reply, getting worried now

paul_c123

You might have mentioned it before, but this isn't a Distance Sale is it?

mazworld15

paul_c123 said:

You might have mentioned it before, but this isn't a Distance Sale is it?

Yes we viewed it on a video and they delivered it (about 90 miles away) and we paid by bank transfer

paul_c123

Google "Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013"

(or just, "Distance Sale Regulations car") for an oversight on your rights. Worth mentioning you know the rights. 

mazworld15

paul_c123 said:

Google "Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013"

(or just, "Distance Sale Regulations car") for an oversight on your rights. Worth mentioning you know the rights. 

Thanks Paul much appreciated