Santander free forever bank account changes

GingerTim

eskbanker said:

GingerTim said:

What's a 'junior investigator'? That doesn't seem to be a job title at the FOS.

It's just being used in a pejorative manner to signify someone other than an actual ombudsman, but, as with much of this thread, it's been covered already, as recently as last week:

born_again said:

amyfairweather said:
...the junior investigator...

The person making the decision is a "Investigator", not a junior one, as there is no such thing.

https://forums.moneysavingexpert.com/discussion/comment/81707927/#Comment_81707927

Ta - trying to keep up with this thread but must have missed that one!

amyfairweather

Perhaps they should be called ‘resident investigators’, like ‘junior doctors’ are now called ‘resident doctors’?

born_again

fest0r said:

eskbanker said:

born_again said:
You need to stop going on about "Forever" One word is not going to win your case, & look at the whole picture.

My point is Santander have this nicely wrapped up the the T/C that you agreed to, not once but twice.

I don't think it's helpful to be so dismissive - the word 'forever' is obviously fundamental to the debate, as is the extent to which it can be overridden by Ts & Cs, so the situation is considerably more nuanced than you suggest.

The majority of pro Santander posts are not trying to be helpful in any way.

The running theme has been to persuade people not to take any action. "Impartial" posts, repeatedly suggesting that people should give up.

Far from being pro Santander. I have already moved my 123 lite acc away to another bank due to the changes on that account.
Could have raised a complaint. But just same as business acc, variation of acc is in the T/C so pointless wasting my time & getting stressed about it. Just take the realistic view on the change & vote with your funds. 
 Just move & take the bribe that came with the move.

eskbanker

born_again said:

fest0r said:

eskbanker said:

born_again said:
You need to stop going on about "Forever" One word is not going to win your case, & look at the whole picture.

My point is Santander have this nicely wrapped up the the T/C that you agreed to, not once but twice.

I don't think it's helpful to be so dismissive - the word 'forever' is obviously fundamental to the debate, as is the extent to which it can be overridden by Ts & Cs, so the situation is considerably more nuanced than you suggest.

The majority of pro Santander posts are not trying to be helpful in any way.

The running theme has been to persuade people not to take any action. "Impartial" posts, repeatedly suggesting that people should give up.

Far from being pro Santander. I have already moved my 123 lite acc away to another bank due to the changes on that account.
Could have raised a complaint. But just same as business acc, variation of acc is in the T/C so pointless wasting my time & getting stressed about it. Just take the realistic view on the change & vote with your funds. 
 Just move & take the bribe that came with the move.

The significant difference being of course that the 123 Lite account never had any prominent 'free forever' marketing associated with it, so falls within the substantial range of Santander products whose fees and charges have legitimately varied over the years without falling foul of any promises made.

What's the 'bribe' you're referring to, are you talking about something Santander are offering to business customers or an incentive offered by another bank for your personal account switch?