New Sky Contract including super fibre broadband

P933alilli

Hi,

         ive been on to sky this morning to supposedly negotiate, lower the price, on a new sky tv contract which was set to increase from £53.50 to £61.50. This is just for signature and the sky sports package. However the rep asked about my broadband with landline which is with Now and is £32 p.m and said he could reduce this to £21 and my sky tv package for £54.50. I then asked did the the broadband/landline include anytime calls and he said it didnt...and this would be another £17. 

   I asked would the broadband include a new router and he told me that it would be a box fitted to the wall of the house with small cables brought through and that eventually everyone will need to move to full super fibre broadband. I was unhappy with this as i'll be in the process of a house rewire a few days later. But, anyway, will superfibre broadband eventually be mandatory or will there be a choice to stay with the current setup? My Now broadband is already fibre and i have a small hub for it!

    I ended up agreeing to it apart from not including the anytime calls but i'm not sure ive done the right thing. The guy was very pushy and had a condescending attitude which i didnt like. I had even been thinking of scrapping my sky sports and just going for a monthly subscription with Now tv. Will i have a cooling off period in which i can scrap it? 

iniltous

When FTTP becomes available ( this assumes it’s Openreach FTTP ) then moving providers or even re-contracting with your existing ISP should also come with a move to FTTP , so strictly speaking , even renewing with Now should include moving to FTTP even if you just re-contract  , some ISP seem to be less likely to enforce the move where others insist so perhaps Now are one of those , as renewals don’t have to involve Openreach if you stay on what you are on , Openreach financially incentivises ISP to move customers onto FTTP , that’s why they usually insist on taking FTTP , to a certain extent not taking FTTP now  is just delaying the inevitable as eventually you will have no choice if you want to keep connected 

Ectophile

From the tone of the email I got from Now Broadband, they do not want customers on FTTC any more.  If you insist on sticking with it, and your Now router goes wrong, that's tough.  You'll have no choice but to switch then.

When I checked what alternatives Sky were offering for customers leaving Now, it was FTTP only.  They even had an FTTP package that mimicked FTTC in its speed.

Ectophile

I don't understand why landline phone packages are so expensive.

You buy a cheap mobile phone, and a basic SIM package to go with it, for less money.  Then leave the phone and its charger wherever you normally put your landline phone.

QrizB

Ectophile said:

I don't understand why landline phone packages are so expensive.

Because they're mostly purchased by / marketed to low-information, change-averse customers who don't know any better?

Ectophile said:

You buy a cheap mobile phone, and a basic SIM package to go with it, for less money.

"But mobiles are expensive", their target market thinks, remembering £1000 bills that made newspaper headlines in the 2000s.

brewerdave

QrizB said:

Ectophile said:

I don't understand why landline phone packages are so expensive.

Because they're mostly purchased by / marketed to low-information, change-averse customers who don't know any better?

Ectophile said:

You buy a cheap mobile phone, and a basic SIM package to go with it, for less money.

"But mobiles are expensive", their target market thinks, remembering £1000 bills that made newspaper headlines in the 2000s.

HOWEVER, there are still large chunks of the UK with poor/non existent mobile coverage, so you need to have a phone/SIM/network combination that allows wifi calling - and there is a degree of gambling when you purchase!

QrizB

brewerdave said:

QrizB said:

Ectophile said:

I don't understand why landline phone packages are so expensive.

Because they're mostly purchased by / marketed to low-information, change-averse customers who don't know any better?

Ectophile said:

You buy a cheap mobile phone, and a basic SIM package to go with it, for less money.

"But mobiles are expensive", their target market thinks, remembering £1000 bills that made newspaper headlines in the 2000s.

HOWEVER, there are still large chunks of the UK with poor/non existent mobile coverage ...

Generally quoted as 2% of the population, so 1.2m people or about 500k households?

brewerdave

QrizB said:

brewerdave said:

QrizB said:

Ectophile said:

I don't understand why landline phone packages are so expensive.

Because they're mostly purchased by / marketed to low-information, change-averse customers who don't know any better?

Ectophile said:

You buy a cheap mobile phone, and a basic SIM package to go with it, for less money.

"But mobiles are expensive", their target market thinks, remembering £1000 bills that made newspaper headlines in the 2000s.

HOWEVER, there are still large chunks of the UK with poor/non existent mobile coverage ...

Generally quoted as 2% of the population, so 1.2m people or about 500k households?

Maybe quoted as only 2% but I have serious doubts - just based anecdotally on conversations with friends/relations - for example I live ~ 6 miles out of Cardiff in a small town; it appears that for ~ 2000 premises we only have one cell tower serving EE and none serving the other networks - I'm on the 3 network connecting to a tower the other side of a hill in a neighbouring area with a barely usable 4g signal. O2 and Vodafone signals are totally u/s in my neighbourhood.

VXman

brewerdave said:

QrizB said:

Ectophile said:

I don't understand why landline phone packages are so expensive.

Because they're mostly purchased by / marketed to low-information, change-averse customers who don't know any better?

Ectophile said:

You buy a cheap mobile phone, and a basic SIM package to go with it, for less money.

"But mobiles are expensive", their target market thinks, remembering £1000 bills that made newspaper headlines in the 2000s.

HOWEVER, there are still large chunks of the UK with poor/non existent mobile coverage, so you need to have a phone/SIM/network combination that allows wifi calling - and there is a degree of gambling when you purchase!

We live in a modern estate 3 miles from the centre of Milton Keynes and have no signal to the house. So I agree with that side of your statement. However, I find it easy to source cheap SIM with WiFi calling. Currently on Lebara 65p per month. Wifi calling excellent.