Royal Mail Collection no longer offering to bring a label.

EffieTrinketsWig

I grudgingly accepted paying for door step collection when they re-introduced it but now they have dropped the option for them to print and supply a label, just wondering if this is only for eBay's Simplified Delivery or for postage bought directly from Royal Mail, this is getting increasingly less "Simplified" as time goes on.

soolin

I just posted an update to this thread 

eBay simple delivery (merged) - Page 38 — MoneySavingExpert Forum

I rarely get any RM sales via SD so it took me a while to see what, if anything had changed. Clicking through to book a collection is specifically says you need a printer to print a label. There is a QR option but that appears to need to be dropped off at a suitable RM point. 

EffieTrinketsWig

soolin said:

I just posted an update to this thread 

eBay simple delivery (merged) - Page 38 — MoneySavingExpert Forum

I rarely get any RM sales via SD so it took me a while to see what, if anything had changed. Clicking through to book a collection is specifically says you need a printer to print a label. There is a QR option but that appears to need to be dropped off at a suitable RM point. 

Yes but previously with SD you could get Royal Mail to provide a label, the last time I requested a label was for June 24th

the_lunatic_is_in_my_head

Might be DO specific as I still see the option for them to bring a label? 

soolin

EffieTrinketsWig said:

soolin said:

I just posted an update to this thread 

eBay simple delivery (merged) - Page 38 — MoneySavingExpert Forum

I rarely get any RM sales via SD so it took me a while to see what, if anything had changed. Clicking through to book a collection is specifically says you need a printer to print a label. There is a QR option but that appears to need to be dropped off at a suitable RM point. 

Yes but previously with SD you could get Royal Mail to provide a label, the last time I requested a label was for June 24th

Yes I am aware of that, but responded as you said you can no longer see that option with SD ,and I agreed it looked the same for me. 

soolin

the_lunatic_is_in_my_head said:

Might be DO specific as I still see the option for them to bring a label? 

Did you go right through the final simple delivery screen or did you see the option to have RM bring a label before then? I went right through to the penultimate screen on the SD instructions and it clearly said I would need a printer to use the collection service. 

the_lunatic_is_in_my_head

soolin said:

the_lunatic_is_in_my_head said:

Might be DO specific as I still see the option for them to bring a label? 

Did you go right through the final simple delivery screen or did you see the option to have RM bring a label before then? I went right through to the penultimate screen on the SD instructions and it clearly said I would need a printer to use the collection service. 

Apologies meant to add, I went through send.royalmail rather than Simply Delivery.

soolin

the_lunatic_is_in_my_head said:

soolin said:

the_lunatic_is_in_my_head said:

Might be DO specific as I still see the option for them to bring a label? 

Did you go right through the final simple delivery screen or did you see the option to have RM bring a label before then? I went right through to the penultimate screen on the SD instructions and it clearly said I would need a printer to use the collection service. 

Apologies meant to add, I went through send.royalmail rather than Simply Delivery.

Ah OK, I wondered if it did vary in areas. Yes the RM site still offers to bring a label, but unfortunately for the OP ebay SD does not. 

the_lunatic_is_in_my_head

soolin said:

the_lunatic_is_in_my_head said:

soolin said:

the_lunatic_is_in_my_head said:

Might be DO specific as I still see the option for them to bring a label? 

Did you go right through the final simple delivery screen or did you see the option to have RM bring a label before then? I went right through to the penultimate screen on the SD instructions and it clearly said I would need a printer to use the collection service. 

Apologies meant to add, I went through send.royalmail rather than Simply Delivery.

Ah OK, I wondered if it did vary in areas. Yes the RM site still offers to bring a label, but unfortunately for the OP ebay SD does not. 

Knowing eBay it's likely to be a glitch, one they'll never fix.... 

soolin

the_lunatic_is_in_my_head said:

soolin said:

the_lunatic_is_in_my_head said:

soolin said:

the_lunatic_is_in_my_head said:

Might be DO specific as I still see the option for them to bring a label? 

Did you go right through the final simple delivery screen or did you see the option to have RM bring a label before then? I went right through to the penultimate screen on the SD instructions and it clearly said I would need a printer to use the collection service. 

Apologies meant to add, I went through send.royalmail rather than Simply Delivery.

Ah OK, I wondered if it did vary in areas. Yes the RM site still offers to bring a label, but unfortunately for the OP ebay SD does not. 

Knowing eBay it's likely to be a glitch, one they'll never fix.... 

Although it could be the contract they negotiated- the compensation limits are wildly different to standard RM so why not the collection options- although knowing ebay it might well all change several times yet!

Harping back to Vinted again, their contract with RM does not allow home collection at all, it is drop off or nothing.

soolin

Just had a RM sale with SD, my first RM one in a while and noticed this pop up

'

New – Book courier collection for free, no printer required.

The courier will bring the label to you when they collect your item.

So it looks like they do now bring a label if you choose.