help needed for a problem with jet2

pattycake

la531983 said:

pattycake said:

NoodleDoodleMan said:

My understanding (rightly or wrongly) is that an airline should have such contigency plans in place for aircrew if they having sufficient and appropriate forewarning of a problem likely to occur.

The precise criteria and details of that scenario is a different issue of course.

I also suspect that aircrew maximum duty hours may include time waiting around on standby - not just time in the air ? Maybe somebody "in the know" can clarify ?

I have been told by a Jet2 cabin crew member that we met on another airline flight that they have a aircraft and crew on a rota standyby duty in the Canaries in case of a drama. 

Of course those islands are principal medium haul locations from across the UK, therefore such a precautionary measure probably makes good commercial sense - rather than to have to accommodate passengers in a hotel with meals etc. and to have to reroute another plane to bring them home.

It's unrealistic and impracticable to expect airlines to cover every route they serve. 

We were given a voucher for around €14 each to spend at the airport.  That does not go far in 14 hours.  We tried to claim compensation but EasyJet said it was extraordinary circumstances so they were not liable.  

100% correct, not sure what the issue is, not their fault humans cant behave themselves.

Of course the drunken idiots were to blame but I do wonder who was serving alcohol to these people or even letting them board the flight in the first place?

NoodleDoodleMan

pattycake said:

la531983 said:

pattycake said:

NoodleDoodleMan said:

My understanding (rightly or wrongly) is that an airline should have such contigency plans in place for aircrew if they having sufficient and appropriate forewarning of a problem likely to occur.

The precise criteria and details of that scenario is a different issue of course.

I also suspect that aircrew maximum duty hours may include time waiting around on standby - not just time in the air ? Maybe somebody "in the know" can clarify ?

I have been told by a Jet2 cabin crew member that we met on another airline flight that they have a aircraft and crew on a rota standyby duty in the Canaries in case of a drama. 

Of course those islands are principal medium haul locations from across the UK, therefore such a precautionary measure probably makes good commercial sense - rather than to have to accommodate passengers in a hotel with meals etc. and to have to reroute another plane to bring them home.

It's unrealistic and impracticable to expect airlines to cover every route they serve. 

We were given a voucher for around €14 each to spend at the airport.  That does not go far in 14 hours.  We tried to claim compensation but EasyJet said it was extraordinary circumstances so they were not liable.  

100% correct, not sure what the issue is, not their fault humans cant behave themselves.

Of course the drunken idiots were to blame but I do wonder who was serving alcohol to these people or even letting them board the flight in the first place?

There are two main factors.

1. Airport bars open at silly o'clock times in the morning with little or no restrictions on the number of drinks served.

2. Passengers illegally accessing duty free alcohol on aircraft, or miniatures brought onboard  - usually after the above.

Unless a passenger is clearly visibly intoxicated at the boarding gate it is very difficult to deny boarding.

The problems start once they are in the air.