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Best Way to Avoid Getting a Smart Meter with E.ON Next

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  • 20122013
    20122013 Posts: 390 Forumite
    100 Posts First Anniversary Name Dropper
    edited 25 June at 10:57PM
    I have not read all the replies, I was with EON Next and they have been emailing me to say I must change to a smart meters as mine is over xx years, Yet I have not had a smart meter installed  and they can keep asking me even with over me  a £100. Due to their poor customer service  I have moved Supplier!  
    Also, I have put a lock on my  meter cupboard.  
  • Netexporter
    Netexporter Posts: 1,908 Forumite
    1,000 Posts First Anniversary Name Dropper
    20122013 said:

    Also, I have put a lock on my  meter cupboard.  
    Won't do any good as they can get a court warrant and force entry, if necessary.
  • la531983
    la531983 Posts: 3,002 Forumite
    1,000 Posts First Anniversary Name Dropper
    Guys, the OP isn't coming back, this is very much a hit and run posting. Knew what they were doing starting a thread like this 
  • QrizB
    QrizB Posts: 17,798 Forumite
    10,000 Posts Fourth Anniversary Photogenic Name Dropper
    la531983 said:
    Guys, the OP isn't coming back, this is very much a hit and run posting.
    OPs other recent thread was worrying over whether BT Digital Voice would affect his mother's pacemaker.
    https://forums.moneysavingexpert.com/discussion/6614513/bt-digital-voice-and-pacemakers
    N. Hampshire, he/him. Octopus Intelligent Go elec & Tracker gas / Vodafone BB / iD mobile. Ripple Kirk Hill member.
    2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 34 MWh generated, long-term average 2.6 Os.
    Not exactly back from my break, but dipping in and out of the forum.
    Ofgem cap table, Ofgem cap explainer. Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Best kettle!
  • GingerTim
    GingerTim Posts: 2,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    GingerTim said:
    GingerTim said:
    GingerTim said:
    If your meter is faulty, then I guess the supplier has a case unless you can prove otherwise with credible evidence.

    About your supplier continuously contacting you regarding SM's: it is your home, your life, and you can tell them in no uncertain terms as follows:

    Please do not call/harass me with your communications re smart meters as I am not interested. Any further contact regarding this will be reported to the ombudsman. Get the person's name and location you speak to and time and date and preferably get their email to confirm or ref number when you tell them you do not want to be contacted.
    It is indeed the OP's home and life - but it is not their meter.

     If the OP's meter certification has expired, then it has to be replaced and will be replaced with a smart meter - so in that scenario all the above is pointless and the supplier can, should they wish, get a warrant to gain entry to the property to fit a replacement.
    The way I have read the post is the meter is working, hence my response.

    I've also made it clear, if the meter is not working, the OP will need to provide "credible evidence" why he/they should not get a meter.

    Nowhere in the OP's post does it state the meter is not working."

    Btw, where does the OP post that the meters 'certification has expired"? It does not.

    The meter is 'working' - but it's certification may have also expired. The two conditions are not exclusive.

    The point is that the OP has to determine if the certification has expired to know for certain if their meter should be replaced and trying to demand not to be contacted: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1126202/schedule-4-december-2022.pdf

    The OP has no way to be able to categorically state that their current meter is 'working perfectly'.

    Why bring equation "meter cert may have expired?  (in fairness to you you are not the first) The OP has not stated it so it is safe to assume that the 
    meter is fully working and the cert not expired.

    I'm certain that a company like his supplier would clearly state if they believe the cert has expired and this has not been mentioned. I'd be staggered if they did not mention that if that was the case as then then their customer has little choice.

    I was hounded by my supplier, and I got fed up with it. I did as per as my OP and it worked for me.
    Later down the road I decided to go for one as I say the advantages of an IHD for us. I've seen an IHD in action at one of my children's home and the dual display of the current gas/elec usage.  It was a total waste of time and a mass of stress and wasted time for me. The IHD did not work ie the gas use, current gas is not connected to the meter. The meters are right next to each other. The supplier was massively slow following up. When they eventually visited two times,  (when initially installed the fitted spouted some total bs that hq would arrange the connection)  so when the 2 visits happened, the first tried to spout the same bs and then the second. A complaint to the ombudsman eventually got the supplier to admit they could not get a connection as in "some cases for unknown reasons the IHD won't connect"  (I forgot the first follow up vist changed the IHD)  The reason I went for having been against it as I'm aware with any change, things can go wrong EG, wrong readings, readings moxed up, having to wait for the fitter etc etc but I went for it to see how much gas and elec we were using so we could adjust as bills are very high. Their adverts always ranted about being "able to use how much energy you are using"  -  The advert failed to mention that in certain circumstances, the IHD's may not perform as advertised.
    Did you n car adverts fail to mention that the car may have an issue at some point, that the weather on your beach holiday might not be sunny, that your toothpaste might not be a flavour you like? The meter still works as a meter, it still reports, just the IHD does not work, which is largely a gimmick anyway.
    The problem was not with my wifi etc as the electric meter right next to it was doing the job.
    Smart meters have absolutely nothing to do with your WiFi and that statement would indicate you have no understanding of smart meters or how they operate. 
    Clearly, you don't know what you are talking about as if there was no wifi is the internet and no internet, there would be no IHD connect or are you saying you can get IHD to work without wifi internet?

    The bottom line is the IHD is NOT working as advertised for me and the IHD can't work without the internet and its wifi
    Just for info, the IHD uses Zigbee.  It's not Wi-Fi, although it operates in the same frequency band and there can be mutual interference.  You can have a working smart meter and IHD even if you're totally offline.
    but not without the internet, yes? I associate wifi with the internet as everything is wified for many years

    So if we had no wifi the ihd would still work? (but i guess not without the internet?
    Wifi is the protocol that connects one to the internet.

    Zigbee is not wifi.  It is not the internet.  It is entirely separate.

    I'm not an expert but the way I understand it is this: think of remote controls for a TV.  They have to send the right messages so the TV recognises the signal the remote control sends out (you can't just use any old remote because it won't necessarily work).  In a similar way, the communications module attached on top of the electricity meter is what sends information to the IHD.  No internet access whatsoever, it's a completely different system.



    For the record. If we had no inter/wifi in our home, would the IHD serve its purpose its been handed out for ie, customers able to see at a glance the gas and electricity they are using around that time.

    Yes.         
    OK, thanks. I always thought and the fitters that came around always talked about as did their customer services about the "wifi..where is it, is it near the meter etc." So I'm confsed why they would say that but as the IHD is not working as it should be, I guess they were lacking knowledge.

    The bottom line you are saying, IHD will provide almost real-time gas/elec readings without the net/wifi?
    Yes.            
  • la531983
    la531983 Posts: 3,002 Forumite
    1,000 Posts First Anniversary Name Dropper
    QrizB said:
    la531983 said:
    Guys, the OP isn't coming back, this is very much a hit and run posting.
    OPs other recent thread was worrying over whether BT Digital Voice would affect his mother's pacemaker.
    https://forums.moneysavingexpert.com/discussion/6614513/bt-digital-voice-and-pacemakers
    And never went back to that either 
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