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Best Way to Avoid Getting a Smart Meter with E.ON Next

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BR5500
BR5500 Posts: 48 Forumite
10 Posts First Anniversary
I've been with E.ON Next for many years and they've been trying to get me onto a smart meter since 2019. They've stepped up their campaign this week and are constantly calling me and writing to me, claiming that my current meter needs replacing. This is not true as it works perfectly.

There is no way I'll ever have a smart meter as friends and relatives have had endless issues with them.

Has anyone else successfully managed to stop E.ON Next fitting a smart meter? Is the best course of action to threaten to go with a another provider? 

My mother has a pacemaker and has even heard that the smart meter could interfere with this so is this medical route a potential path to take?

Many thanks in advance
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Comments

  • Keep_pedalling
    Keep_pedalling Posts: 20,913 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    How do you know your meter is working perfectly? It could be over recording use and you would never know it. If out of certification it needs changing whether you like it or not. 

    The worse that can happen with a smart meter is that it can’t communicate to the outside world so will have to be used in the same way as your existing meter by sending in manual readings. 
  • UnsureAboutthis
    UnsureAboutthis Posts: 392 Forumite
    100 Posts First Anniversary Name Dropper
    edited 25 June at 6:16PM
    If your meter is faulty, then I guess the supplier has a case unless you can prove otherwise with credible evidence.

    About your supplier continuously contacting you regarding SM's: it is your home, your life, and you can tell them in no uncertain terms as follows:

    Please do not call/harass me with your communications re smart meters as I am not interested. Any further contact regarding this will be reported to the ombudsman. Get the person's name and location you speak to and time and date and preferably get their email to confirm or ref number when you tell them you do not want to be contacted.
  • Scot_39
    Scot_39 Posts: 3,538 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 25 June at 6:23PM
    BR5500 said:
    I've been with E.ON Next for many years and they've been trying to get me onto a smart meter since 2019. They've stepped up their campaign this week and are constantly calling me and writing to me, claiming that my current meter needs replacing. This is not true as it works perfectly.

    There is no way I'll ever have a smart meter as friends and relatives have had endless issues with them.

    Has anyone else successfully managed to stop E.ON Next fitting a smart meter? Is the best course of action to threaten to go with a another provider? 

    My mother has a pacemaker and has even heard that the smart meter could interfere with this so is this medical route a potential path to take?

    Many thanks in advance

    1) Its not your meter - it's EOns

    They can literally change it at any time.

    Not sure they would have a non smart option now anyway.


    2) Unless you have your own second accurately calibrated meter - how do you know its working perfectly.

    Certificaton periods and mandatory End Of Life exists on modern meters for a reason

    The last major measuring circuit component drift failure I am aware of on a batch of one manufacturers meters - actually led to meters over reading - significantly so - moving quickly to well over double and in some cases growing exponentially for weeks before failing - and literally 1000s being replaced across UK.

    3) Pacemaker

    No I suspect - already studied / covered by govt already



    4) Why are they accelerating contact

    Assuming its not RTS - the switch off starting next Monday.

    Is your meter reaching it's certified life span ?

    If so, AFAIK there are no user objections exclusions in current Ofgem advice to suppliers for EOL replacement.  Its basically go smart or be fined for missing govt set targets for them.


  • nologo
    nologo Posts: 189 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    Neither of my smart meters has affected my pacemaker, you are all good to go, resistance is futile,now if she wanted to arc weld, or use an induction hob that would be a different matter.
    Deepest Kent. 4.6kW Growatt inverter, solar i boost+ 5.9kW Solar Edge

    ok so far...
  • Spoonie_Turtle
    Spoonie_Turtle Posts: 10,342 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    What problems did your friends and relatives have with their smart meters?
  • UnsureAboutthis
    UnsureAboutthis Posts: 392 Forumite
    100 Posts First Anniversary Name Dropper
    GingerTim said:
    If your meter is faulty, then I guess the supplier has a case unless you can prove otherwise with credible evidence.

    About your supplier continuously contacting you regarding SM's: it is your home, your life, and you can tell them in no uncertain terms as follows:

    Please do not call/harass me with your communications re smart meters as I am not interested. Any further contact regarding this will be reported to the ombudsman. Get the person's name and location you speak to and time and date and preferably get their email to confirm or ref number when you tell them you do not want to be contacted.
    It is indeed the OP's home and life - but it is not their meter.

     If the OP's meter certification has expired, then it has to be replaced and will be replaced with a smart meter - so in that scenario all the above is pointless and the supplier can, should they wish, get a warrant to gain entry to the property to fit a replacement.
    The way I have read the post is the meter is working, hence my response.

    I've also made it clear, if the meter is not working, the OP will need to provide "credible evidence" why he/they should not get a meter.

    Nowhere in the OP's post does it state the meter is not working."

    Btw, where does the OP post that the meters 'certification has expired"? It does not.

  • GingerTim
    GingerTim Posts: 2,618 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 25 June at 7:41PM
    GingerTim said:
    If your meter is faulty, then I guess the supplier has a case unless you can prove otherwise with credible evidence.

    About your supplier continuously contacting you regarding SM's: it is your home, your life, and you can tell them in no uncertain terms as follows:

    Please do not call/harass me with your communications re smart meters as I am not interested. Any further contact regarding this will be reported to the ombudsman. Get the person's name and location you speak to and time and date and preferably get their email to confirm or ref number when you tell them you do not want to be contacted.
    It is indeed the OP's home and life - but it is not their meter.

     If the OP's meter certification has expired, then it has to be replaced and will be replaced with a smart meter - so in that scenario all the above is pointless and the supplier can, should they wish, get a warrant to gain entry to the property to fit a replacement.
    The way I have read the post is the meter is working, hence my response.

    I've also made it clear, if the meter is not working, the OP will need to provide "credible evidence" why he/they should not get a meter.

    Nowhere in the OP's post does it state the meter is not working."

    Btw, where does the OP post that the meters 'certification has expired"? It does not.

    The meter is 'working' - but it's certification may have also expired. The two conditions are not exclusive.

    The point is that the OP has to determine if the certification has expired to know for certain if their meter should be replaced and trying to demand not to be contacted: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1126202/schedule-4-december-2022.pdf

    The OP has no way to be able to categorically state that their current meter is 'working perfectly'.
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