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YBS Transfer in

First time to use YBS, (Yorkshire Building Society) it seems their online website is struggling and  keeps going into a loop and even though I have received an email to say I can transfer in (now), the it just goes into a loop and when I called their phone support,  and explained the problem I get told:  have you tried our website or try again later. I would be interested to hear others' experience. Perhaps avoid? 

Comments

  • flaneurs_lobster
    flaneurs_lobster Posts: 6,268 Forumite
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    Working fine here.

    Have you tried using the app?
  • 20122013
    20122013 Posts: 330 Forumite
    100 Posts First Anniversary Name Dropper
    edited 11 June at 3:10PM
    Working fine here.
    Appreciate your reply.
  • Kim_13
    Kim_13 Posts: 3,329 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    As not everyone is having an issue, trying another browser might solve the problem, e.g. Firefox instead of Chrome etc.
  • Catplan
    Catplan Posts: 410 Forumite
    Sixth Anniversary 100 Posts Name Dropper
    Used the app no issues today.
  • grumpy_codger
    grumpy_codger Posts: 818 Forumite
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    20122013 said:
    First time to use YBS, (Yorkshire Building Society) it seems their online website is struggling and  keeps going into a loop and even though I have received an email to say I can transfer in (now), ...
    The term "transfer in" is usually used for a cash ISA. Is this what you you mean?
  • 20122013
    20122013 Posts: 330 Forumite
    100 Posts First Anniversary Name Dropper
    20122013 said:
    First time to use YBS, (Yorkshire Building Society) it seems their online website is struggling and  keeps going into a loop and even though I have received an email to say I can transfer in (now), ...
    The term "transfer in" is usually used for a cash ISA. Is this what you you mean?

    Yes.

    My other cash ISA had matured and I want to transfer it into YBS.
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