Feedback Refused

Hoenir

I'd suggest that the OP's daughter handles the sale negotiations. The EA is hardly going to make an effort if the vendor has an attitude of indifference. 

BungalowBel

powerful_Rogue said:

I actually enjoyed the feedback as it was always pretty amusing.

Viewing a house on *hill road and then commenting they didn't like it as it was on a hill.

Didn't like it because it was over three floors, yet the description and floor plan made this very clear.

We had similar -  'we wanted a semi' (so why look at a terraced house then?).  'I don't like the downstairs bathroom' (it said very clearly on the description where the bathroom was).

But some feedback might be helpful.  Another house we sold, the prospective buyer said he didn't think you could get a double  bed in the third bedroom.  I said you could, we had had a bed in it, told him the measurements  and he ended up buying the house.

robatwork

Although it is a bit offhand to tell the EA you don't want feedback, I do get what you mean.
I've never had any useful or actionable feedback, nor was the feedback I gave entirely truthful (ie. hurtful). 

However it doesn't have to be a discussion, it can just be a one line "too far from station" or "not enough storage".
"OK"

Niv

Just imagine if there are a couple of light bulbs out and people interpret that as a problem with the electrics and decide they don't want the hassle of a rewire etc. If the OP realised the feedback they could simply change the bulbs for new ones and the issue vanishes..

RHemmings

ReadySteadyPop said:

rumandcoke said:

I am selling my Property and had my first two viewings last weekend. Today the EA rang me to share the Feedback he had received. I told him I didn't want to hear or discuss it. I am not prepared to do or make any changes/ improvements. I am only interested in hearing from my EA if there is an offer. Am I being awkward?

Good move, most of the feedback will just be fluff, people trying to be polite about not wanting the house.

I once gave feedback that I would not want a house at any price because it needs to be bought by a professional who can and will fix it. I wonder what the owners thought if they saw that, but it was honest feedback.

In other case, I mentioned that the natural light in the house wasn't good and I would be happy to rent it, but not purchase it. I don't know if it was a coincidence, but days later it was withdrawn from the for sale market and put up for rent. 

Tabieth said:

Unlikely, if the issues are that easy to fix the buyer will just fix them once they move in, they are not going to offer more because someone made small cosmetic changes.

Not necessary. For example, feedback could be the spare bedroom is too small for a double bed so not interested. The seller could borrow a double bed to dress the room and demonstrate it’s not too small. 

A small double bed may work here. It looks and functions as a double, but leaves more space. My son's room (his partner is there too) wouldn't fit a queen sized bed without being excessively crammed. But, the small double is fine and looks like a double. 

BungalowBel said:

powerful_Rogue said:

I actually enjoyed the feedback as it was always pretty amusing.

Viewing a house on *hill road and then commenting they didn't like it as it was on a hill.

Didn't like it because it was over three floors, yet the description and floor plan made this very clear.

We had similar -  'we wanted a semi' (so why look at a terraced house then?).  'I don't like the downstairs bathroom' (it said very clearly on the description where the bathroom was).

I looked at some houses that were outside what I planned to look at. Both 'lesser' houses, and 'greater' houses. We ended up with a detached house when we originally thought we'd go for a semi. We also ended up with a more favourable opinion of terraced houses after viewing them (not having lived in one for decades). Though, I wouldn't have given that feedback to the EA/buyer. You can't choose the correct compromises unless you've checked out all the options. 

poseidon1

Niv said:

Just imagine if there are a couple of light bulbs out and people interpret that as a problem with the electrics and decide they don't want the hassle of a rewire etc. If the OP realised the feedback they could simply change the bulbs for new ones and the issue vanishes..

Interestingly that exact same thing just happened to a friend selling an empty BTL flat. He received feed back that the kitchen was dark and dingy ( no windows). Turned out light bulbs had blown, he would not have known but for the feedback.

rumandcoke

prettyandfluffy said:

You seem to be assuming that feedback would be negative, not necessarily so.  People might comment on a particular feature which perhaps isn't shown to its best advantage but could easily be by moving furniture etc.  Not all feedback entails work and it is very useful to see things through the potential buyers' eyes.  One house that we looked at had the viewings done by the owner-occupier who was negative about everything and clearly didn't want to move and we fed that back to the EA.

Just to give an update. Had a call from EA with an offer £15k below the asking price. They said it was because the interested party wanted to do works/ changes. 4 years ago the whole property was Plastered (I had to vacate for 2 weeks while it was drying out as everywhere was wet), New Windows all round, New Central Heating system  Boiler and Rads, New Bathroom including fully tiled, New Kitchen and New Flooring throughout. Now while I appreciate that personal tastes can differ, any changes they make will be of their own choosing and not because it is needed, hence I am not going to accept a drop of £15k for that reason. I also have an inkling that they are Investors.

Herzlos

What's the asking price? We don't know if £15k is a big deal or not. If I was looking for a quick and easy sale, then £15k under from an investor might not be a bad option, assuming we're not talking about a house worth £75k

Any buyer will be looking at their total cost, so factoring in changes they want to make, whether that's functional or cosmetic. 

Grumpy_chap

rumandcoke said:

Just to give an update. Had a call from EA with an offer £15k below the asking price. They said it was because the interested party wanted to do works/ changes. 4 years ago the whole property was Plastered (I had to vacate for 2 weeks while it was drying out as everywhere was wet), New Windows all round, New Central Heating system  Boiler and Rads, New Bathroom including fully tiled, New Kitchen and New Flooring throughout. Now while I appreciate that personal tastes can differ, any changes they make will be of their own choosing and not because it is needed, hence I am not going to accept a drop of £15k for that reason. I also have an inkling that they are Investors.

Try to rise above the reason for the lower offer and focus on the raw facts.
 - What is the house on the market for?
 - How does that value match sold prices for other similar properties in the area?
 - Is the £15k really a big difference?

artyboy

I'm not sure that the OP is interested in our feedback...