Feedback Refused

sheenas

rumandcoke said:

Thank you all for your responses and I do understand what you’re saying. FlorayG seems to agree with me. I am 74, my home is very clean, modern,  and I am a minimalist. I am only selling as I have health issues and shall be moving in with my Daughter as I am unable to physically deal with the upkeep/jobs, that there being the reason I do not want to hear what they do not like or would want to see changed/ improved.  I am also not in a position to pay out to make changes I would otherwise not make,  for someone else's comfort. As the saying goes, ' it is what it is'

I suspect everyone believes their house is perfect and that is true for them, but feedback is very useful. It doesn’t mean you have to take in onboard either. 

You need to consider that if you want to get the best possible price and quickest sale there might be simple things you could do. Often these things are overlooked because simple we live with them everyday.

Grumpy_chap

rumandcoke said:

Thank you all for your responses and I do understand what your saying. FlorayG seems to agree with me. I am 74, my home is very clean, modern,  and I am a minimalist. I am only selling as I have health issues and shall be moving in with my Daughter as I am unable to physically deal with the upkeep/jobs, that there being the reason I do not want to hear what they do not like or would want to see changed/ improved.  I am also not in a position to pay out to make changes I would otherwise not make,  for someone else's comfort. As the saying goes, ' it is what it is'

So, with this additional information, I understand why you may actually feel uncomfortable with some of the feedback that might arise if it relates to matters that you would have dealt with as routine at an earlier stage in your life, but now matters that are beyond you to simply address.  You may feel such feedback is reinforcing your reducing ability.

So, the thing to manage now is how to receive / not receive that feedback but keep the EA on your side and working hard to sell the property at maximum value.  Your opening post does not communicate in a way that would keep the EA on your side.

So, if someone views the property and makes a comment, perhaps relating to "little things that have been overlooked / left to deteriorate", you want the EA on side to respond "the owner has always been very houseproud and kept the property to an excellent standard, but in the recent period declining health and physical fitness has meant the owner is now unable to maintain in the way they would like to, hence why the owner is selling up to move in with family.  The property is priced to reflect these minor niggles need addressing / might accept an offer that accounts for these niggles."

It is just, an attitude as reflected in the OP seems more than likely to wind the EA up the wrong way, so the response would be rather less positive / flattering "yeah, well, the owner doesn't care, but you can make the property your own - why not offer low to reflect the work you will need to do?"

rumandcoke said:

I am selling my Property and had my first two viewings last weekend. Today the EA rang me to share the Feedback he had received. I told him I didn't want to hear or discuss it. I am not prepared to do or make any changes/ improvements. I am only interested in hearing from my EA if there is an offer. Am I being awkward?

The "not interested" response might well have the EA wondering what other push back they'll meet in the process and whether it is worth putting effort in to sell your house (rather than someone else's) if the EA has doubts that your house will ever complete to a sale.

ReadySteadyPop

artyboy said:

ReadySteadyPop said:

Tabieth said:

ReadySteadyPop said:

rumandcoke said:

I am selling my Property and had my first two viewings last weekend. Today the EA rang me to share the Feedback he had received. I told him I didn't want to hear or discuss it. I am not prepared to do or make any changes/ improvements. I am only interested in hearing from my EA if there is an offer. Am I being awkward?

Good move, most of the feedback will just be fluff, people trying to be polite about not wanting the house.

How strange. Some of it will be fluff, sure. But that’s very easily filtered out and ignored. But some of it will be valuable insight. I genuinely don’t get why anyone (when making such a major financial / life decision) would limit the amount of knowledge they have to inform that decision. 

The OP has said they are not going to make any changes, why bother stressing about what someone thinks about the layout of your house?

I'd be more concerned that I'd have my card marked by the EA as being a "bl@@dy awkward customer" - but each to their own. Maybe I've yet to cross the age threshold where I don't give a damn what people think any more 

EA`s don`t care if you want feedback or not.

ReadySteadyPop

Tabieth said:

ReadySteadyPop said:

Tabieth said:

ReadySteadyPop said:

rumandcoke said:

I am selling my Property and had my first two viewings last weekend. Today the EA rang me to share the Feedback he had received. I told him I didn't want to hear or discuss it. I am not prepared to do or make any changes/ improvements. I am only interested in hearing from my EA if there is an offer. Am I being awkward?

Good move, most of the feedback will just be fluff, people trying to be polite about not wanting the house.

How strange. Some of it will be fluff, sure. But that’s very easily filtered out and ignored. But some of it will be valuable insight. I genuinely don’t get why anyone (when making such a major financial / life decision) would limit the amount of knowledge they have to inform that decision. 

The OP has said they are not going to make any changes, why bother stressing about what someone thinks about the layout of your house?

Because there may be feedback on issues that can be fixed at virtually no cost and hassle for the OP that could result in a sale, a quicker sale, and/or a higher price. Cutting oneself off from information's seems perverse. 

Unlikely, if the issues are that easy to fix the buyer will just fix them once they move in, they are not going to offer more because someone made small cosmetic changes.

Tabieth

ReadySteadyPop said:

Tabieth said:

ReadySteadyPop said:

Tabieth said:

ReadySteadyPop said:

rumandcoke said:

I am selling my Property and had my first two viewings last weekend. Today the EA rang me to share the Feedback he had received. I told him I didn't want to hear or discuss it. I am not prepared to do or make any changes/ improvements. I am only interested in hearing from my EA if there is an offer. Am I being awkward?

Good move, most of the feedback will just be fluff, people trying to be polite about not wanting the house.

How strange. Some of it will be fluff, sure. But that’s very easily filtered out and ignored. But some of it will be valuable insight. I genuinely don’t get why anyone (when making such a major financial / life decision) would limit the amount of knowledge they have to inform that decision. 

The OP has said they are not going to make any changes, why bother stressing about what someone thinks about the layout of your house?

Because there may be feedback on issues that can be fixed at virtually no cost and hassle for the OP that could result in a sale, a quicker sale, and/or a higher price. Cutting oneself off from information's seems perverse. 

Unlikely, if the issues are that easy to fix the buyer will just fix them once they move in, they are not going to offer more because someone made small cosmetic changes.

Not necessary. For example, feedback could be the spare bedroom is too small for a double bed so not interested. The seller could borrow a double bed to dress the room and demonstrate it’s not too small. 

eddddy

Following a viewing, most sellers are curious to know what the viewers thought, and might hassle the estate agent to find out.

I guess the types of feedback might include:

1. They're very interested, and want to arrange a second viewing with their partner
2. They've put your property on their shortlist, but have other properties to see next weekend
3. They're not interested at all

etc, etc, etc

And if it's option 3, many sellers would be curious to know why. e.g. The 3rd bedroom was too small, the road was too busy. Even though there's nothing the seller can do about it.


But I guess a seller could say to the estate agent "If a viewer isn't interested, just tell me they're not interested, but don't bother me with the reasons why."


(Or the seller could politely listen to the reasons and say "ok thanks" - and never give it another thought.)

Herzlos

ReadySteadyPop said:

powerful_Rogue said:

I actually enjoyed the feedback as it was always pretty amusing.

Viewing a house on *hill road and then commenting they didn't like it as it was on a hill.

Didn't like it because it was over three floors, yet the description and floor plan made this very clear.

It is usually price that is the problem, people sometimes seem to struggle with being honest about price, I think due to all the years of brainwashing about "sealed bids" and "winning" property by over-paying etc. All seems a bit daft now as interest rates return to more normal levels.

Do you have any evidence that price is usually the problem? I mean, beyond your usual market collapse garbage.

Price is obvioulsy a factor and people want value for money but of all the houses I rejected when looking, price wasn't the problem at all. If the house isn't suitable? No offer. If the house is good but the price is a bit high? Lower offer. 

But OP doesn't want any feedback so will never know. 

bobster2

ReadySteadyPop said:

artyboy said:

ReadySteadyPop said:

Tabieth said:

ReadySteadyPop said:

rumandcoke said:

I am selling my Property and had my first two viewings last weekend. Today the EA rang me to share the Feedback he had received. I told him I didn't want to hear or discuss it. I am not prepared to do or make any changes/ improvements. I am only interested in hearing from my EA if there is an offer. Am I being awkward?

Good move, most of the feedback will just be fluff, people trying to be polite about not wanting the house.

How strange. Some of it will be fluff, sure. But that’s very easily filtered out and ignored. But some of it will be valuable insight. I genuinely don’t get why anyone (when making such a major financial / life decision) would limit the amount of knowledge they have to inform that decision. 

The OP has said they are not going to make any changes, why bother stressing about what someone thinks about the layout of your house?

I'd be more concerned that I'd have my card marked by the EA as being a "bl@@dy awkward customer" - but each to their own. Maybe I've yet to cross the age threshold where I don't give a damn what people think any more 

EA`s don`t care if you want feedback or not.

Yes they do. For an individual agent they mainly want to get properties sold ASAP. So vendors who won't listen to feedback can be a real pain when it comes to getting properties sold (e.g. if there's something simple and obvious that is detering buyers).

Tabieth

Herzlos said:

ReadySteadyPop said:

powerful_Rogue said:

I actually enjoyed the feedback as it was always pretty amusing.

Viewing a house on *hill road and then commenting they didn't like it as it was on a hill.

Didn't like it because it was over three floors, yet the description and floor plan made this very clear.

It is usually price that is the problem, people sometimes seem to struggle with being honest about price, I think due to all the years of brainwashing about "sealed bids" and "winning" property by over-paying etc. All seems a bit daft now as interest rates return to more normal levels.

Do you have any evidence that price is usually the problem? I mean, beyond your usual market collapse garbage.

Price is obvioulsy a factor and people want value for money but of all the houses I rejected when looking, price wasn't the problem at all. If the house isn't suitable? No offer. If the house is good but the price is a bit high? Lower offer. 

But OP doesn't want any feedback so will never know. 

Exactly. I just bought and I only viewed properties I could afford. My feedback wasn’t about price, it was about other factors.

Debbie9009

When looking at houses, I saw two where the owners were allowing a neighbour to use their parking spaces, I would have wanted to use these spaces if I bought the property so asked how the sellers were going to deal with this, and was told I would need to deal with it if I bought the houses, this was an immediate no I won’t be buying this house.  

I made sure the estate agents knew this so they could provide feedback to the sellers, as this would be something they could resolve.  So while this is an extreme example it does show a change that a seller could make that wouldn’t cost them anything that would result in a house sale.  Both houses were lovely but there was no way I was moving in and starting an issue with the neighbours.