ParkingEye Claim Forms - Clarity on response

FluffyRageQuit

Hi all. I've received a ParkingEye Claim Form and wanted to get some clarity on which template response I should use from the previous threads.

Summary of details below:

Issue date:

28/04/25

POC:

Claim for monies outstanding from the defendent in relation to a parking charge issued in Jan. The signage clearly displayed throughout XXXXXX states that this is private land, managed by ParkingEye Ltd and that it is subject to terms and conditions, including the payment of parking tariffs, by which those who park agree to be bound (the contract). ParkingEye's ANPR system captured vehicle XXXXX entering and leaving the site on XXXXX and parking without a valid paid parking ticket. Pursuant to Sch 4 of the Protection of Freedoms Act 2012, notice has been given to the registered keeper, making them liable for the Parking Charge, payable upon breach.

Address to send documents and payments

ParkingEye Ltd (their address is provided)

Other relevant info

No sign of DCB legal mentioned anywhere on the form or working on their behalf, although the actual name of a person is provided as the claimant's legal representative.

Sent my AOS on 04/05/25 (it was received 06/05/25).

With respect to the claim itself, the reason payment wasn't made was because at the time the machine wouldn't accept card (I tried several different ones) and I had no change on me. I then tried to call ParkingEye but the number was unavailable, so because I was already late for work, I had to leave it, but was aiming to come back when I had to time to try and make payment again (which I didn't get the chance to because work was too busy). Anyway, long story short because the machine was faulty and I couldn't get through to the number, I couldn't make payment at the time.

Queries I have

1. Should I assume this is direct from ParkingEye and they're acting on their own behalf?

2. If so, which template defence should I use? I've read the thread below: 

https://forums.moneysavingexpert.com/discussion/6108153/suggested-template-defence-to-adapt-for-all-parking-charge-cases-where-they-add-false-admin-costs/p1

But then within the first post, it also says "This is not the place to ask about ParkingEye defences, and the NEWBIES thread will continue to show an example of those."

So I checked the newbies post and can't seem to find anything specific to responding to ParkingEye direct (ie. when not represented by DCB legal) apart from if I get a LBCCC direct from them.

3. Are there any other defences anyone knows of that have similar circumstances to mine that I could use as a reference?

Many thanks in advance.

Coupon-mad

1. Yes it is.

2. You can use the template but add a point in your facts about their signs not showing the £25 or £30 (that they slapped on top at LBCCC stage for no justification) therefore that is not a valid part of the alleged PCN contract.

3.  Yes but PEye ones are damned hard to search for because EVERY defence cites ParkingEye v Beavis.  Try searching for:

new tactic parkingeye £20 not on signs

or

£25 not on signs defence

The add-on has crept up by a fiver every year. Used to be zero added in 2022. Those searches should find a defence like yours.

Always change results to show NEWEST.

FluffyRageQuit

Amazing. Thanks for your help. I'll draft up the response later and share here if that's ok, just to make sure I've covered everything. 

Le_Kirk

FluffyRageQuit said:

Amazing. Thanks for your help. I'll draft up the response later and share here if that's ok, just to make sure I've covered everything. 

Fine but we only want to see your paragraphs 2 & 3, (or any that you add) NOT the whole template! It does not need checking.

KeithP

FluffyRageQuit said:

Hi all. I've received a ParkingEye Claim Form...
Issue date:
28/04/25

Sent my AOS on 04/05/25 (it was received 06/05/25).

With a Claim Issue Date of 28th April, and having filed an Acknowledgment of Service('AOS') in a timely manner, you have until 4pm on Monday 2nd June 2025 to file a Defence.

That's over a week away. Plenty of time to produce a Defence but please don't leave it to the last minute.

To create a Defence, and then file a Defence by email, look at the second post in the NEWBIES thread.

Don't miss the deadline for filing a Defence.

Do not try and file a Defence via the MoneyClaimOnline website. Once an AOS has been filed, the MCOL website should be treated as 'read only'.