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Comments

  • Ypaymore
    Ypaymore Posts: 2,802 Forumite
    matrix999 wrote: »
    It's of my opinion that he is doing a good job!

    I notice from some of your previous posts that you do seem to dislike Talk Talk, calling them "cowboys" in one of your previous posts!

    I have said this before some people will get excellent service from a company and others not and it tends to be the poor service everyone always here's about. I on the other hand have had nothing but superb service from Talk Talk and can highly recommend them if your serious about saving money!

    Everyone has their own opinion!

    Fair play to you ,you have always endorsed for their service.

    But how you think someone is doing a good job giving out incorrect info and misleading forum members is beyond me.:confused:
  • cheeky
    cheeky Posts: 514 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    looks like i havce been waisting my time emailing, TT and calling Setanta/TT :mad:

    I will PM TALKTALK_SUPPORT
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    Well if TALKTALK_SUPPORT helps even one person to get a problem sorted is it worth him being here.

    I am not a fan of TalkTalk but give the person a chance.

    As for his post, well if it was me and it was wrong I would change it or delete it or people will just keep reminding you and then you look a fool.
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hello cheeky,

    I wouldn't say you have been wasting your time as it is Setanta who was offering the free box and Setanta who distributed them. I have got your PM and sent you a response, hope that's OK.

    Stephen
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Steve_xx
    Steve_xx Posts: 6,997 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The TALK_TALK support guy is doing an excellent job. I have had an issue with TalkTalk and he has kindly intervened and sorted the problem out in a manner that has restored my confidence in TT for the future.

    Let him do what he's been tasked to do. He's actually very good at what he is doing. He and his support team are the best ambassadors that TalkTalk have. Please afford him the courtesy that he does deserve, and be assured that he will do his utmost to resolve any issues you may have.
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Steve_xx wrote: »
    The TALK_TALK support guy is doing an excellent job. I have had an issue with TalkTalk and he has kindly intervened and sorted the problem out in a manner that has restored my confidence in TT for the future.

    Let him do what he's been tasked to do. He's actually very good at what he is doing. He and his support team are the best ambassadors that TalkTalk have. Please afford him the courtesy that he does deserve, and be assured that he will do his utmost to resolve any issues you may have.

    Excellent Post!!

    Totally agree with you Steve_xx !!

    Stephen is doing an excellent job, I also had an issue and it was sorted out there and then!!

    I would have no hesitation in recommending Talk Talk to anyone!

    Keep up the good work Stephen!
  • BritBrat
    BritBrat Posts: 3,764 Forumite
    I would have no hesitation in recommending Talk Talk to anyone!

    I would not go as far as that.
  • matrix999
    matrix999 Posts: 1,538 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    BritBrat wrote: »
    I would not go as far as that.

    Fair enough thats your opinion.
  • BexTech
    BexTech Posts: 4,772 Forumite
    BritBrat wrote: »
    I would not go as far as that.

    Neither would I, in fact I warn people off going with them.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • normanmark
    normanmark Posts: 4,156 Forumite
    Steve_xx wrote: »
    The TALK_TALK support guy is doing an excellent job. I have had an issue with TalkTalk and he has kindly intervened and sorted the problem out in a manner that has restored my confidence in TT for the future.

    Let him do what he's been tasked to do. He's actually very good at what he is doing. He and his support team are the best ambassadors that TalkTalk have. Please afford him the courtesy that he does deserve, and be assured that he will do his utmost to resolve any issues you may have.

    Supporting customers - i'd agree with that

    Giving accurate information to prospective customers - not a chance in hell.
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