Seeking Advice on Unfair PCNs and Bailiff Action (No Prior Notice Received)

syhwawa1

Hi all,

I’m looking for some guidance regarding two Penalty Charge Notices (PCNs) issued by Transport for London (TfL) that I believe have been unfairly escalated. It’s not a parking ticket, the ticket is for performing a prohibited U-turn but I don’t know where would be a good place to ask so I send it here.

Current Status PCN 1:

On 13 May 2025, I received my first and only letter regarding this PCN — a letter from Bristow & Sutor stating that a Warrant of Control has been issued and enforcement has started.

When I checked online, this PCN is first made on 11-11-2024 .

• Contravention: Performing a prohibited U-turn
• Location: Christchurch Road N-BND JW Merantun Way SW19
• Date/Time: 11 November 2024 at 16:07

It indeed have a prohibited U-turn but I think my wife didn’t notice that.

According to TfL’s status history I found online:

• 21 Mar 2025: Exported to Enforcement Agent
• 30 Jan 2025: Order for Recovery issued
• 30 Dec 2024: Charge Certificate issued
• 21 Nov 2024: PCN batched

I never received any previous correspondence (original PCN, Notice to Owner, Charge Certificate, or Order for Recovery). This is the first time I'm hearing about this case, so I never had a chance to appeal or pay the reduced or standard amount.

Current Status PCN 2:

When I check other PCN for my vehicle from Tfl website, there are other PCNS at the same place(performing a prohibited U-turn) on 14 March 2025 at 11:42.

Current Status:

• Outstanding amount: £240
• Status: Charge Certificate Batched

Again, I never received any letters regarding this second PCN. I only found out about it when I checked online after receiving the enforcement notice for PCN 1. The second one still have a chance to challenge.

I accept that I committed the contravention (prohibited U-turn).

However, it feels deeply unfair to be expected to pay the maximum penalties (£325 and £240) without receiving any prior notices for either PCN.

I was given no opportunity to appeal or pay the discounted rate.

The first I heard about PCN 1 was a Warrant of Control letter dated 1 May 2025, received 13 May 2025.

What should I do right now for the first one and second one? Should I contact TfL or Bristow & Sutor directly first or pay them as soon as possible?

Any advice or similar experiences would be hugely appreciated. Thank you!

Car1980

You need to make a witness statement to the Traffic Enforcement Centre (form TE9)

https://assets.publishing.service.gov.uk/media/62e14db38fa8f5649f912647/TE9.pdf

Obviously email it don't post.

Hide your car as well.

Avoid this situation: https://forums.moneysavingexpert.com/discussion/6534238/urgent-help-tec-does-not-acknowledge-receiving-my-in-time-witness-statement-and-refused-te7

MattMattMattUK

Was your V5C address up to date?

syhwawa1

No, I only updated my driving licence address and that how other parking PCN find me.

ChirpyChicken

syhwawa1 said:

No, I only updated my driving licence address and that how other parking PCN find me.

No that is not correct

MattMattMattUK

syhwawa1 said:

No, I only updated my driving licence address and that how other parking PCN find me.

Your V5C is the address for the registered keeper of your vehicle, that is the address that they issue notices to for the vehicle, your driving license has no impact on that.

Was your V5C address your current address, or a different address? Did you change it during the period in question? 

syhwawa1

MattMattMattUK said:

syhwawa1 said:

No, I only updated my driving licence address and that how other parking PCN find me.

Your V5C is the address for the registered keeper of your vehicle, that is the address that they issue notices to for the vehicle, your driving license has no impact on that.

Was your V5C address your current address, or a different address? Did you change it during the period in question? 

Yeah, I have moved to my new address Sep-2024 and I didn't realise I need to change the address for v5c as well since I could still receive a parking PCN.

That's likely the reason why I didn't receive any notification and only got the final notice of enforcement. 

In terms of this case, any suggestions would consider?  It seems I need to pay the first PCN immediately. 

MattMattMattUK

syhwawa1 said:

MattMattMattUK said:

syhwawa1 said:

No, I only updated my driving licence address and that how other parking PCN find me.

Your V5C is the address for the registered keeper of your vehicle, that is the address that they issue notices to for the vehicle, your driving license has no impact on that.

Was your V5C address your current address, or a different address? Did you change it during the period in question? 

Yeah, I have moved to my new address Sep-2024 and I didn't realise I need to change the address for v5c as well since I could still receive a parking PCN.

That's likely the reason why I didn't receive any notification and only got the final notice of enforcement. 

In terms of this case, any suggestions would consider?  It seems I need to pay the first PCN immediately. 

You have no comeback on not receiving the original letters because you failed to keep your V5C (and driving license) up to date. 

Personally I would pay it to get it sorted, especially as it is your own fault, others might be able to recommend a way to get it partially reduced, but I am not sure it would be worth the effort. 

Gr1pr

Not updating your V5c log book promptly  ( a legal requirement and your responsibility   ) is what led to this fiasco of yours, one could say self inflicted by not checking what needs to be done as well as bank accounts etc when moving 

I agree that you should probably suck it up and pay ASAP,  a life's lesson for the future   ( plus there could be others that have gone to an old address and are outstanding,  both private and local authority etc , attributed to the vehicle and driver   )

You are lucky that the DVLA didn't prosecute you for up to £1000 for not updating the V5c document promptly  ( plus its the same amount for driving licences too  )

Sorry to hear about this,  but we all hope that you learn from it,  update personal details quickly and put redirects in place too

syhwawa1

Thanks all, for the advices.

I think I have to pay the £325 to avoid additional bailiff fees. I am thinking if I can submit an Out of Time Statutory Declaration to the Traffic Enforcement Centre (TEC), explaining that you didn't receive the original PCN. I don't know if they will reject since I didn't update my v5c.

In terms of the second PCN ticket(Issue 14th March), is there any chance to contact TfL to see if they can reduce the penalty? 

Gr1pr

Due to the nature of these cases of yours, I strongly suggest that you post your query or queries over on the FTLA parking forum website after reading their posting requirements first,  because mse parking forum tends to focus on private parking company charges,  not TfL or council ones etc