*URGENT HELP* TEC does not acknowledge receiving my in time witness statement and refused TE7

pocketrocket2k24

Hi everyone,

I am in London borough of Hounslow. I received a charge certificate with a charge of £165  in April 2022 for parking without permit however I never received a PCN and NTO before that. I responded by requesting original PCN reissued in the hope of getting discounted rate which was refused however I was offered to pay £110.

I received a Order of Recovery in May 2023 and submitted a witness statement on time by email to get the original PCN re-issued.

I received a Notice of Enforcement in February 2024 so I contacted TEC that I had submitted TE9 on time and they advised me to submit a late witness statement and TE7. I did as advised and also attached the original email and witness statement as proof to show that I had submitted my witness statement on time.

The council disputed my TE7 by saying that I likely received the PCN and that I did not submit a valid late witness statement without specifying why it's not valid. The court refused my TE7 without giving any reasoning behind their decision (so much for the transparency).

This is really outrageous as I did attach the proof of submitting the witness statement on time and it seems like the court just decided without looking at the case files. Can someone please advise me what should I do now? Any help is appreciated.

I am a newbie on the forum so unable to post links or attach documents but can send in the private message.

Nasqueron

Post in, or ask a board admin to move this to:

https://forums.moneysavingexpert.com/categories/parking-tickets-fines-parking

bouicca21

Or post on the free traffic law advice site for specialist advice
https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/

MSE_ForumTeam5

We've moved this to a more suitable board

Gr1pr

The ftla parking forum is probably the best option here, try posting on there in the correct section 

pocketrocket2k24

Thank you. I just paid them to save time and hassle. Even if court review was successful, I would only save £20. I have made an official complaint to TEC though.