Trading 212 >>>>Vida ISA transfer

Aidanmc

Archerychick said:

I don’t think it’s Vida that are the problem it’s T212. I need to get my funds out of there somehow so I’ll persist. T212 was in the list this afternoon still. I think it’s accessed through the new account application process, it then downloads the form for you to sign and email. 

Did you get the transfer done yet?

I'm waiting on T212 to confirm reciept of ISA transfer request again, previously Vida had been sending to wrong T212 email address.

Archerychick

Aidanmc said:

Archerychick said:

I don’t think it’s Vida that are the problem it’s T212. I need to get my funds out of there somehow so I’ll persist. T212 was in the list this afternoon still. I think it’s accessed through the new account application process, it then downloads the form for you to sign and email. 

Did you get the transfer done yet?

I'm waiting on T212 to confirm reciept of ISA transfer request again, previously Vida had been sending to wrong T212 email address.

No, unfortunately not. A new form had to be submitted 😩

Staffs2016

Transferred to Vida from YBS and Moneybox and have to say their (Vida) Customer Service reps are absolutely brilliant.

They answer the phone quickly and are polite and helpful which is not my experience with some other providers recently!

Vida CS also called us back with updates on the process when it became clear that YBS were mucking about as they do.

You just have to stick with it and keep trying, perseverance will win the day LOL.

I suspect that due to the length of time required to actually perform a transfer most of the providers are at their busiest time.

Aidanmc

Finally i think i'm getting somewhere with the transfer to Vida.

T212 have received the transfer request and  sent me a  confirmation request to approve it,

Aidanmc

Still having issues with this transfer.

T212 sent the funds to Vida this morning, next thing this afternoon i get email from Vida saying my recent deposit has been rejected as it didnt come from my nominated account!

Was is going on i think!

Call up Vida, who say it been rejected because T212 used wrong reference number!

Now Vida are going to contact T212 and get them to resend it using the correct reference.

Aidanmc

Still havin issue with the transfer to Vida.

36 days since i requested the transfer initially.

T212 sent the transfer on 19th May, but seems they used incorrect ref number and used my Vida account number instead, this seems to have been automatically rejected by the system.

My funds now are in some T212 holding account i believe, as not showing in my T212 cash isa account.

Thats a week's interest lost already.

Yarrows

Not meaning to rub it in, but just to give my experience:

I opened a Vida Easy Access ISA to be funded by a transfer in from my Trading 212 cash ISA on 15 May, filled in the transfer request form and emailed it back to Vida in the evening of the same day, received the confirmation request from T212 on the morning of 23 May and returned it immediately (after checking the Vida details on the form were right), and the funds were showing with Vida by the afternoon of 23 May.

The transfer process between the 2 seems to have got a lot slicker with practice? I don't know if it helped that it was a full transfer of previous years' money only. But it certainly worked fine for me.

SDMSE

Aidanmc said:

Anyone else transferring an ISA from T212 to Vida been successful?

ISA transfer requested on 17th April, T212 say they never received it. Request re-sent on 7 May and again T212 claim to have not received.

After i contacted T212 multiple times, they ask me for Vida email address and that they would contact them. I thought this a bit strange, as normally the losing provider would not be doing any chasing.

Later said they contacted Vida but have had no response.

I am having the same problem and getting VERY anxious. Its been over a week and I have no idea where my money has gone. For me, its a lot of money! Vida say its T212 and T212 say they have sent it. I don't know what to do!

SDMSE

Aidanmc said:

Archerychick said:

Yep same problem here. I had to give T213 my Vida account number for them to locate the form. They’re now claiming a problem with the form which I can’t see that there is. 🤦‍♀️

What sort of problem are they claiming with your form?

The problem is that Vida have so many codes it could be easy to make a mistake. They gave me the Vida account number (why?) before they gave me my account number. I assumed the first one was my unique one.

SDMSE

@MSE_Martin Please STOP recommending Vida. Its been over a week since I took your advice to put some of my ISA pot into a fixed rate Vida ISA and I have no idea where my money has gone. For me, its a lot of money! Vida say its T212 and T212 say they have transferred it. I don't know what to do!