Rightmove wrong number of bedrooms and bathrooms

michael1234

I have a feeling there is nothing I can do about this.

Rightmove sent me this response. As far as I know that's the end of the matter as the ICO wouldn't consider one's home as "personal information" or would they ?

Good morning,

Thank you for your patience whilst I looked into this. 

We unfortunately cannot change the attribute on this occasion, because it is coming directly from official public records that do not belong to Rightmove. 

Rightmove uses a variety of data sources to produce the most comprehensive property attributes. Whilst some publicly available records such as the Land Registry or the EPC register will usually match what you see, sometimes we include data from other partners that have private data sharing agreements. In this case, the data is coming from one of these partners, and we therefore cannot disclose any further details

If there is anything else I can help you with, please let me know.

user1977

What is it you're looking for, and why?

As you say, information about the rooms etc at 21 Acacia Avenue are not personal data so I don't see the ICO being relevant.

caprikid1

Sorry not clear what the issue is or what you have complained about ?

mr_stripey

feels like there is a chunk of contextual information missing here?

caprikid1

mr_stripey said:

feels like there is a chunk of contextual information missing here?

You mean ... all of it !

michael1234

user1977 said:

What is it you're looking for, and why?

As you say, information about the rooms etc at 21 Acacia Avenue are not personal data so I don't see the ICO being relevant.

I'm looking to correct the information Rigthmove hold about my home. Based on the definition of personal information that the ICO provide I don't think its crystal clear either way. Do you have any direct experience of this or have seen a similar thread here or elsewhere?

user1977

Why do you want to correct it?

elsien

As and when your house goes up for sale buyers will be looking at is the estate agent details surely? And I’m presuming that Rightmove would update their records from the Estate agentinformation at that point? 

Tabieth

Is your house up for sale and RM has incorrect info on the listing? If so, contact your EA. 

If it’s an old RM entry that’s no longer correct - who cares? It’s really not an issue. If / when you come to sell it in the future you can make sure the information is accurate at the time you list it. 

michael1234

Tabieth said:

Is your house up for sale and RM has incorrect info on the listing? If so, contact your EA. 

If it’s an old RM entry that’s no longer correct - who cares? It’s really not an issue. If / when you come to sell it in the future you can make sure the information is accurate at the time you list it. 

Ahh, so you think its coming from an old EA entry? That would make sense.

Not relevant to my question but RM now have a feature like Zoopla where they provide a valuation. Like it or not, a lot of potential purchasers do look at those numbers when putting in offers.

If someone reads this (an EA perhaps?) and knows whether RM could be challenged please do let me know.

Grumpy_chap

michael1234 said:

Not relevant to my question but RM now have a feature like Zoopla where they provide a valuation. Like it or not, a lot of potential purchasers do look at those numbers when putting in offers.

I don't think the Zoopla-style valuation sites are worth much or given any credibility by anyone TBH.
So, if RM have a valuation for your property based on, say, 3 beds and 1 bathroom but there has been an extension so it now has 4 beds and 2 bathrooms, the RM valuation is irrelevant.  Viewers will see your house and how many rooms it has and will understand that the RM valuation is simply incorrect / unrealistic.