DCB LEGAL SOLICITORS LEGAL REMINDER

Nellymoser

Don't shell out £170 if you get LOC follow the guidance in NEWBIES 2nd post titled Small Claim 

Read this thread
COURT CLAIM DISCONTINUATIONS

https://forums.moneysavingexpert.com/discussion/6377263/dcb-legal-record-of-private-parking-court-claim-discontinuations#latest

Sharpe1815

I am going to raise more complaints. The construction company have advised they are employed to manage the facilities but have no influence of the PCN and are sorry they cannot help as they are in no way responsible for management of PCN (Nw)

Gr1pr

Ideally,  you want to complain to the entity that employed that dubious parking company,  especially if it wasn't the construction company,  who dont appear to be the landowner,  but a sub contractor 

The link I gave mentions a PALS contact plus comes under the NHS banner 

https://www.nhs.uk/services/clinic/whitegate-drive-health-centre/RXL36/contact-details

ParkingMad

https://www.cqc.org.uk/location/RXL36

Sharpe1815

I have spoken with NHS property services who are responsible for this after trying to get details for PALs from the health centre.

Unbelievably the receptionist had taken it upon herself to contact PCN (nw) and discuss my case with them and they discussed it with her! She then started trying to explain to me about why they had issued the notice.

Luckily I have now spoken the Property services and forwarded over the correspondence, emails, letters of authority etc that I had provided. Surely this breaches data protection and makes a mockery of their request for an LOA!

Sharpe1815

Requested the name of who receptionist spoke to and she panicked and said she hadnt discussed my case by name... which I am doubting

ParkingMad

It looks like PALS have been renamed Patient Relations Team.

https://www.blackpoolteachinghospitals.nhs.uk/services/patient-experience/contact-patient-relations

Sharpe1815

I have complained but the NHS have come back saying they cant help me as PCN (nw) Ltd told them that an appeal wasn't raised within 28 days (it was, but I don't have a tracking number for the letter) and that the details of the driver werent provided. Is it required that an appeal needs the drivers identity to be provided to be heard?

They suggested I appeal to POPLA. Is this worth pursuing?

Any help would be appreciated. I have not heard anything since the notice letter.

Coupon-mad

Sharpe1815 said:

I have complained but the NHS have come back saying they cant help me as PCN (nw) Ltd told them that an appeal wasn't raised within 28 days (it was, but I don't have a tracking number for the letter) and that the details of the driver werent provided. Is it required that an appeal needs the drivers identity to be provided to be heard?

No. Absolutely not!

They suggested I appeal to POPLA. Is this worth pursuing?

Well you can't because PCN (NW) Ltd aren't even in the BPA, they never (can't) offer POPLA and they have not even replied to your appeal.

You need to reply telling them - the Patient Relations Team - the above facts and INSIST that they to stop listening to the crap their agents are feeding them and damn well cancel the PCN for you as it is causing immense distress.

Sharpe1815

Thank you, if they are an IPC member does that matter? Or should they be BPA as well?