First Post- Advice Needed CNBC Claim Form - should I just pay?

Coupon-mad

Yep.

You need to also deny paras 3 and 4 of the POC.

frugalwanderer89

@Coupon-mad Ive added to Point 3, so paragraphs 3 and 4 are also denied.
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The facts known to the Defendant:

2. The facts in this defence come from the Defendant's own knowledge and honest belief.  Conversely, the Claimant sets out a cut-and-paste incoherent and sparse statement of case. The POC appear to be in breach of CPR 16.4, 16PD3 and 16PD7, and fail to "state all facts necessary for the purpose of formulating a complete cause of action". The Defendant is unable, on the basis of the POC, to understand with certainty what case, allegation(s) and what heads of cost are being pursued, making it difficult to respond.

2.1 However, the vehicle is recognised and it is admitted that the Defendant was the registered keeper. They were using the facilities at Fullwell Cross Leisure Centre, which provides free parking for users. The Defendant was therefore entitled to park without charge.

3.   Referring to the POC: paragraph 1 is denied. The Defendant is not indebted to the Claimant. Paragraph 2 is denied. Whilst the defendant is the registered keeper, paragraphs 3 and 4 are denied. The Defendant is not liable and has seen no evidence of a breach of prominent terms. The quantum is hugely exaggerated (no PCN can be £170 on private land) and there were no damages incurred whatsoever. The Claimant is put to strict proof of all of their allegations.

3.1 The Defendant further notes that the registration tablet at Fullwell Cross Leisure Centre has a history of technical issues, and was reportedly unreliable on the day in question. Other users have experienced similar issues. The system is poorly designed and difficult to operate, which undermines any claim of a fair and enforceable contract.

Coupon-mad

That'll do nicely.

frugalwanderer89

Submission confirmed and acknowledgment received. Now waiting for the DW questionnaire from CNBC

I'm wondering if I ought to offer 50 odd quid at the mediation stage to make it all go away — my case isn’t exactly cut and dry, since I didnt enter my reg into the tablet - even if I was entitled to free parking as a legit user

Coupon-mad

frugalwanderer89 said:

Submission confirmed and acknowledgment received. Now waiting for the DW questionnaire from CNBC

I'm wondering if I ought to offer 50 odd quid at the mediation stage to make it all go away — my case isn’t exactly cut and dry, since I didnt enter my reg into the tablet - even if I was entitled to free parking as a legit user

No. Not entering a VRM will not be discussed at mediation. Do not admit fault. Offer a tenner to make it go way by all means but no more. I would suggest you offer zero, thank the mediator and put the phone down.

DCB Legal and Euro Car Parks ALWAYS discontinue single PCN cases before hearings.

frugalwanderer89

Just a quick update following my last post. I've now received an email from DCB Legal with their completed Directions Questionnaire (DQ), which they say has also been filed with the court. Still waiting for the official DQ letter to come through from the County Court Business Centre (CNBC), but once that lands I’ll prep and send off my own response.

For reference, here’s the text from their email:

Good morning

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.

In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.

Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case – in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.

If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

Gr1pr

Keep checking your MCOL claim history to see when its been posted,  dont depend on it actually arriving like others do and get sanctioned for not completing it

You can send your completed N180 pdf document after yours has been posted,  to the DQ email address 

Keep following the 12 steps 

frugalwanderer89

Great advice — just checked the MCOL site and, so far, the last update says: "Your defence was received on 27/05/2025."

frugalwanderer89

@Gr1pr @Coupon-mad I’m filling out the DQ N180 and two of the questions ask if there are any dates when I won’t be available for mediation or court. The reality is I will be moving abroad permanently from 23 August 2025. I’ve been told to:

• Say I’m unavailable in person after the 23rd August but willing to attend mediation/hearings remotely.

• Let the court know I’m still fully engaged.

• Possibly appoint a solicitor or UK rep.

Does this sound like solid advice? 

Le_Kirk

You don't need a solicitor.  You must tell them of your unavailability from 23 August.  Then I suggest you send a data rectification notice to the DPO of the parking company and the solicitor and to the CNBC at: -
CaseProgression.CNBC@justice.gov.uk to advise them of your new PERMANENT address.