Worried

Frank69

In my online journal statements it’s says £0.00 in savings?

Spoonie_Turtle

In your journal at the beginning of the claim it will have a series of 'X details completed' - housing, education, work&earnings, savings&investments, caring for someone, bank details, etc. 

You can't click on those grey ones, but after all of those will be a blue entry, New claim details were submitted.  You should be able to click on that, and it will tell you the information you gave.  One of the sections on that page will say 

Savings and investments

You have savings and investments of £xxx.yy.

So if you can find that, you'll be able to see what you filled in for that part.

When you were going through the questions to start your claim you should have told them about any savings you had, but as someone else mentioned, you probably won't have needed to show bank statements if it was under £6,000.  And at this point, whatever happened then is evidently irrelevant if you didn't update them about savings after that anyway.  (I suppose it just might help you straighten it out in your mind if you can find out what you told them at the start.)

Frank69

This is what I’ve found

Money, savings and investments

minus‑ £0.00

We have taken £0.00 off your Universal Credit payment because you have money, savings and investments of £0.00