Civil National Business Centre Claim form help

Coupon-mad

emmy_lou_2 said:

I have manged to find the parking charge on Horizon Parking Website
We have a receipt on our banking app for the shop that morning 
Store opened at 6 am 

these are the photos

emmy_lou_2 said:

Out of interest, I see you found the NTK which I bet was for £70?

The signs say £70 according to Google Streetview:



But Gladstones have pleaded this claim for £80. We've seen this over-charging inflated claim error on every Tesco claim form this Summer.

It's almost like Gladstones have guessed or just 'fronted' (paid the court fees themselves) to 'maintain' a bulk load of claims based on guesswork or just a standard £80 taken from other Horizon retail parks.

Thing is, at Tesco it's always £70 not £80.

This whole batch look like champertous claims which the MHCLG should stamp out asap.

emmy_lou_2

Mediation interview planned for the 13th October !
I am taking the call on behalf of my partner, as he will agree to anything !!!
I have never been so nervous 😬
@LookAtTheBrightSide have you had a date yet ? 

Gr1pr

Simple, offer £0, zero,  stand your ground, or possibly offer £5 or £10, but no big money 

If you dont want to settle, or cannot agree a settlement figure,  say so and hang up  ( no discussing the case,  only money   )

Coupon-mad

emmy_lou_2 said:

Mediation interview planned for the 13th October !
I am taking the call on behalf of my partner, as he will agree to anything !!!
I have never been so nervous 😬
@LookAtTheBrightSide have you had a date yet ? 

Can you confirm the NTK says £70?

BTW this is a point if contract law for the defendant's benefit. I'm not suggesting they offer £70 or anything at all!

Have you done this please?

FIGHTBACK ALERT:

Please do the government's Public Consultation. We need every poster to complete this vital survey before the deadline next week.

See this thread:

https://forums.moneysavingexpert.com/discussion/6617396/parking-code-of-practice-consultation-now-extended-closes-friday-26th-september/p1

We understand that you may need some pointers. It looks laborious, we get that. It doesn't matter; no knowledge is needed except re your own experiences so you can call out a scam industry and you'll protect millions of motorists and help change the law. 

I've written some guidance to help focus new posters on the issues. I've covered almost every question, providing ideas if you agree with our stance on things like DRFs, which we say must be banned.

Ordinary people like you are falling victim to this scam over 18 million times per annum. Motorists need your voice added please.

CLOSES ON FRIDAY 26th SEPTEMBER.

emmy_lou_2

@Coupon-mad Im afraid I cannot confirm what the NTK said, My partner probably shredded it 🙄 Ive looked on the ‘Horizon Portal’ and it states £80 ?? 
Not yet, but I most definitely will !
Thank you 

Coupon-mad

emmy_lou_2 said:

@Coupon-mad Im afraid I cannot confirm what the NTK said, My partner probably shredded it 🙄 Ive looked on the ‘Horizon Portal’ and it states £80 

That's because Horizon added £10 of the DRA fee to the £70 PCN during pre-action phase. Then Gladstones has added £70 on top which means they have incorrectly stated the PCN.

See the sign I showed above. It was £70.

emmy_lou_2

I should have put that in the defence, shouldnt I ? 🙄  

Gr1pr

It can go into your Witness Statement plus Exhibits bundle at the appropriate time next year 

Coupon-mad

emmy_lou_2 said:

I should have put that in the defence, shouldnt I ? 🙄  

But you didn't know! How would you?

As @Gr1pr says, this observation can go into your Witness Statement & Exhibits bundle in 2026 before any hearing.

"The shonky claim is so poorly pleaded that it even gets the PCN quantum wrong! The claim should be dismissed on the spot, judge."

Use your anger & energy on the public consultation this week. It's important. Look at today's news on this outrageous scam:

https://www.shropshirestar.com/uk-news/2025/09/16/drivers-hit-by-24-annual-hike-in-parking-tickets-from-private-firms/

LookAtTheBrightSide

emmy_lou_2 said:

@Coupon-mad Im afraid I cannot confirm what the NTK said, My partner probably shredded it 🙄 Ive looked on the ‘Horizon Portal’ and it states £80 ?? 
Not yet, but I most definitely will !
Thank you 

Hi @emmy_lou_2
No, I haven't heard anything yet. Did you get the date through the post or the portal?
Don't stress, you've got this! And don't forget to let us know how it went 😉