Vitality - new "Play" rewards

WillPS

Rich2808 said:

Odd there has been no update from Vitality since late June on when the new - more generous - play rewards will be rolled out.

Summer is now over -  but no update?!

When will the two automatic rewards (eg a monthly cinema ticket and Itus meal)  - as we had before the change - be reintroduced?!

I suppose they could argue the Summer ends on the 22nd of the month.

I would manage your expectations a little; I doubt things will go back to how they were.

Rich2808

Further email update today. No implementation date for the changes - they will provide an update in 'a few weeks'.

You will be to get two weekly rewards - not clear if that means two out of half price cinema tickets, 25% off itsu or a free cafe nero drink or the latter two combined plus half price cinema tickets.

Now two guaranteed monthly rewards from their cinema. entertainment restaurant and food delivery partners. Doesn't specify who they are - but I assume it is a free cinema ticket from Odeon or Vue plus say a free itsu meal. And no need to do the Stanley pick and play game each week to get them. So an improvement - where now you only get one most likely not two rewards - and you will have the whole month to pick them rather than one week at the start of the month.

You will be able to play for more rewards - via the stanley game - beyond the automatic two e.g. Amazon vouchers. But that is just for a 'third' reward - no need to play if two is enough for you.

Wonder how much money was wasted on this - to revert back to what they more or less did before!

WillPS

Rich2808 said:

Wonder how much money was wasted on this - to revert back to what they more or less did before!

I would suggest however much it was is more than balanced out by the rewards they haven't had to dish out in the same period!

If you used the Rakuten rewards weekly you're still probably worse off as things are.

ErtaiDruid

WillPS said:

Rich2808 said:

Wonder how much money was wasted on this - to revert back to what they more or less did before!

I would suggest however much it was is more than balanced out by the rewards they haven't had to dish out in the same period!

If you used the Rakuten rewards weekly you're still probably worse off as things are.

Yeah I agree, the weekly Rakuten movie rental was my favourite reward, I have no cafe Nero near me. I'm still not coming back with the current reward system. 

They messed up massively by changing the rewards to be based on luck/algorithm. I told them if they change the rewards back to what it was before the “find the dog” nonsense I would come back.