2024/25 Self Assessment Tax Return

sheramber

There are many individuals who have reported they have not received their repayments yet.

It is nothing to do with LTD company. It is due to backlog of work due to limited staff.

September will be the standard answer they have been advised to give.  It may be sooner , when you will be pleased, but might not.

Nobody will be able to tell you  when your specific case will be dealt with.  It will be in queue awaiting its turn to be dealt with.  

Sarahspangles

sheramber said:

There are many individuals who have reported they have not received their repayments yet.

It is nothing to do with LTD company. It is due to backlog of work due to limited staff.

September will be the standard answer they have been advised to give.  It may be sooner , when you will be pleased, but might not.

Nobody will be able to tell you  when your specific case will be dealt with.  It will be in queue awaiting its turn to be dealt with.  

Actually there is industrial action specifically affecting companies operating CIS. It’s been ongoing for several months.

https://www.bookkeepers.org.uk/resources/news/hmrc-update/hmrc-industrial-action-/a/10282

sheramber

Sarahspangles said:

sheramber said:

There are many individuals who have reported they have not received their repayments yet.

It is nothing to do with LTD company. It is due to backlog of work due to limited staff.

September will be the standard answer they have been advised to give.  It may be sooner , when you will be pleased, but might not.

Nobody will be able to tell you  when your specific case will be dealt with.  It will be in queue awaiting its turn to be dealt with.  

Actually there is industrial action specifically affecting companies operating CIS. It’s been ongoing for several months.

https://www.bookkeepers.org.uk/resources/news/hmrc-update/hmrc-industrial-action-/a/10282

That refers to delays in answering the phone calls.

The OP has already made contact with HMRC. 

otherwayup

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

sheramber

otherwayup said:

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

The bet time to phone is assoos as phones open. This puts you at the front of the queu.

icecoldveins

otherwayup said:

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

If it was a voluntary return you'll have a no repayment set by them automatically

[Deleted User]

icecoldveins said:

otherwayup said:

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

If it was a voluntary return you'll have a no repayment set by them automatically

Completely incorrect - you have experience of this?

Dazed_and_C0nfused

[Deleted User] said:

icecoldveins said:

otherwayup said:

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

If it was a voluntary return you'll have a no repayment set by them automatically

Completely incorrect - you have experience of this?

It can definitely happen, details here.

https://www.gov.uk/hmrc-internal-manuals/self-assessment-manual/sam113011

[Deleted User]

Dazed_and_C0nfused said:

[Deleted User] said:

icecoldveins said:

otherwayup said:

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

If it was a voluntary return you'll have a no repayment set by them automatically

Completely incorrect - you have experience of this?

It can definitely happen, details here.

https://www.gov.uk/hmrc-internal-manuals/self-assessment-manual/sam113011

Yes - I can see the circumstances but not automatically, solely because it’s a voluntary return as suggested.

Dazed_and_C0nfused

[Deleted User] said:

Dazed_and_C0nfused said:

[Deleted User] said:

icecoldveins said:

otherwayup said:

Submitted a voluntary 2024-25 self assessment online at the end of April and about a week later I noticed it said I was 10k in credit (as I expected) and the option to Claim a Tax Refund.  I selected the tax refund, entered the 10k amount in box, bank details and submitted, etc.

However, I've had no emails/messages and there is no indication online that the request has been made/received by HMRC.

Should I have received some sort of acknowledgement that I have requested a refund?

I know it's a long wait for the money, but I would at least like to know the request is in the system (tried calling but gave up after 1hr 15mins listening to that groovy music).

Thanks,

If it was a voluntary return you'll have a no repayment set by them automatically

Completely incorrect - you have experience of this?

It can definitely happen, details here.

https://www.gov.uk/hmrc-internal-manuals/self-assessment-manual/sam113011

Yes - I can see the circumstances but not automatically, solely because it’s a voluntary return as suggested.

But in some situations it is 

From Sept 2021 a new category will appear on WL30; this will be identified with a Reason code of A or H. A work item will be created when an online return is submitted with an employment page, a repayment is calculated as due and there is no issue date for the return (voluntary returns). The No Repayment signal will be automatically set on receipt of the return as the SA record is not live/linked to NPS. This inhibition will prevent duplicate repayments being made from both NPS and SA in cases where an NPS repayment has not been declared on the return at box 1 of TR6.