Park Maven Parking ticket, paid £60, then a week later I get a another fine for same offence!

mancmanc

Just had a look on BPA site, I can't see where I escalate to them, it only shows me the complaints process of Park Maven which is the email address I have already emailed and been ignored by

Ralph-y

After paying the first one off , you will have been marked down as some one who can be mugged / scammed. please help us help you to not make the same mistake again ....... stay strong 

Coupon-mad

mancmanc said:

Just had a look on BPA site, I can't see where I escalate to them, it only shows me the complaints process of Park Maven which is the email address I have already emailed and been ignored by

Ignore them then! There is literally nothing you need to do and no grief! Relax.

We are here. This is nothing.

IGNORE THE £170 threatograms that follow. We don't want or need to see those. See the 4th post of the NEWBIES thread for pictures.

PROMISE US you won't cave & pay?!

Nellymoser

If your struggling with it go see your MP or send email. Explain you've tried to resolve it but ParkMaven have ignored your written complaint and are threatening debt collectors/court action over a pcn you've already paid. Ask MP to write on your behalf asking BPA to investigate.

mancmanc

Ralph-y said:

After paying the first one off , you will have been marked down as some one who can be mugged / scammed. please help us help you to not make the same mistake again ....... stay strong 

In my eyes, I knew I had overstayed, so I paid it, kind of felt it was my own fault so just did it.

Coupon-mad said:

mancmanc said:

Just had a look on BPA site, I can't see where I escalate to them, it only shows me the complaints process of Park Maven which is the email address I have already emailed and been ignored by

Ignore them then! There is literally nothing you need to do and no grief! Relax.

We are here. This is nothing.

IGNORE THE £170 threatograms that follow. We don't want or need to see those. See the 4th post of the NEWBIES thread for pictures.

PROMISE US you won't cave & pay?!

OK, Thank you. I won't lie, I was tempted to just pay it yesterday just to cross it off the list of stresses im feeling at the moment, but it is wrong so I will resist and trust the process

Nellymoser said:

If your struggling with it go see your MP or send email. Explain you've tried to resolve it but ParkMaven have ignored your written complaint and are threatening debt collectors/court action over a pcn you've already paid. Ask MP to write on your behalf asking BPA to investigate.

I have done a bit more investigating and have managed to find a form on BPA to fill out and that says they will respond within 28 days.



Thanks all for your help, will try to stay strong 

ChirpyChicken

Not paying a parking firm isnt stressful. especially as you have the support here.

Car1980

"In my eyes, I knew I had overstayed, so I paid it, kind of felt it was my own fault so just did it."

Except you never entered into a valid contract to pay it in the first place. The fault isn't yours.

mancmanc

Ok, just had a nastier letter from them saying it is from direct collection baliffs ltd.

Says now £170 and says baliffs have veen instructed to collect outstanding balance...


What do i do now? Thanks

Half_way

does the letter say at the bottom can't pay, then we'll take it away?

Car1980

The company name has the word bailiffs in it, and they make reference to the fact they were (many years ago) on a programme about their bailiff division.

The company is actually acting a powerless debt collection company in these cases.

Three letters from DCBL and two from DCB Legal is the usual now.