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Airline responsibility to unwell passenger?

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  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    There is more to this story than you've been told, seems like there is a reason for that. You dont get let on a plane and then taken off for being tired. I've been asleep before takeoff many times. You will also be told why you are being removed. 

    Airlines are entitled to deny boarding to people who are not medically fit to fly either because they will represent a danger to themselves or others. As said by others, being on a plane is a terrible place to have a medical emergency, very expensive for the airline and potentially damaging to the other passengers who witness the attempts of life saving and potentially have to sit next to the deceased for the remainder of the flight. 

    Under EU regs you can challenge their decision but if they can show their decision was reasonable based on the facts known at the time they dont have to offer any compensation. 

    Dont have detailed knowledge but would expect that the airline informs the airport that they have denied a passenger has been denied boarding on health grounds and its then up to the airport to deal with ambulances or whatever may be required, clearly they know the local services better than the random BA or VS crew etc. 
  • eskbanker
    eskbanker Posts: 37,217 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Under EU regs you can challenge their decision
    OP chose not to identify where the passenger was flying from or with which airline, and cryptically referred to how they "flew to another continent for the weekend"....
  • Voyager2002
    Voyager2002 Posts: 16,289 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    eskbanker said:
    Under EU regs you can challenge their decision
    OP chose not to identify where the passenger was flying from or with which airline, and cryptically referred to how they "flew to another continent for the weekend"....

    Indeed. I don't have the person's permission to post, so I want to avoid any possibility that he could be identified. And of course there is a lot that I don't know.

    My knowledge of him convinces me that intoxication would not have been an issue, nor the suggestion that he had over-indulged in the lounge -- he had often made this journey before he retired, with his employer paying the Business class fare, but this trip was his first experience of doing it in economy.
  • eskbanker
    eskbanker Posts: 37,217 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    eskbanker said:
    Under EU regs you can challenge their decision
    OP chose not to identify where the passenger was flying from or with which airline, and cryptically referred to how they "flew to another continent for the weekend"....
    Indeed. I don't have the person's permission to post, so I want to avoid any possibility that he could be identified. And of course there is a lot that I don't know.

    My knowledge of him convinces me that intoxication would not have been an issue, nor the suggestion that he had over-indulged in the lounge -- he had often made this journey before he retired, with his employer paying the Business class fare, but this trip was his first experience of doing it in economy.
    Entirely your prerogative (and his) not to share more details on here but obviously it compromises everyone's ability to provide meaningful and accurate answers to questions like "Did the airline behave properly, and does he have any redress?" - is there really any value in uninformed speculation when so little is known?
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