What to do…

archer2016

Ok thanks, so if I specify contact in writing only they have to do that or it’s gdpr breach? 

archer2016

I don’t know that I have my work landline registered with anyone apart from on the application I made with Zopa I remembered they asked for work details and sure number was part of that. 

My contact details on there now is just my mobile number. 

archer2016

Does request have to be by post or can it be by email?

sourcrates

Correct, and you can then report them to the ICO, and get compensation (maybe).

archer2016

Is there a template or guidance anywhere for initial letter to say can’t pay and only contact me by phone please? 

sourcrates

archer2016 said:

Is there a template or guidance anywhere for initial letter to say can’t pay and only contact me by phone please? 

Dear (company name),

I am concerned about the nature and frequency of calls received to my personal phone especially when I am at work.

Under General Data Protection Regulations I can choose how a company can contact me.

As a matter of due diligence, and for the avoidance of doubt, all future contact must be in writing to my home address only.

I would also ask that you delete all personal and work numbers that your organisation holds for me.

I understand that failure to observe this request gives me the option to register a complaint with the Information Commissionaires Office, which may result in a financial penalty for your firm.

Yours Sincerely

archer2016

archer2016

Thank you!

in terms of stopping payments do I simply cancel
the direct debits with my bank and not do anything in terms of creditors apart from sending the above letter to tell them not to call me? 

sourcrates

archer2016 said:

Thank you!

in terms of stopping payments do I simply cancel
the direct debits with my bank and not do anything in terms of creditors apart from sending the above letter to tell them not to call me? 

Err, short answer is yes, I don`t know any other way to do it.

archer2016

Perfect thank you, sorry just seems so simple and wanted to make sure I wasn’t under thinking it. 

archer2016

As I haven’t received any calls yet assume I can lose the first paragraph of that letter and send now before I stop the payments or do I have to wait for the calls first?

keen to stop any calls to work before they happen if at all possible.