Parcel never getting to my house

Coveredinbees!!!!

I'm up to 5 failed deliveries now, not once has the postman been to my house. According to Ebay the address is correct. I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

Spoonie_Turtle

Coveredinbees!!!! said:

… I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

If it were me, I would try at the delivery office, at least then you'll have given it a go.  Proof of ID will have your name and the majority of the address matching.  (Could even show them the eBay order perhaps, if it has relevant details that match what's on the postage label.)  Unless it's difficult to get there, if they say no you'll not be any worse off than you are now.

savergrant

Spoonie_Turtle said:

Coveredinbees!!!! said:

… I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

If it were me, I would try at the delivery office, at least then you'll have given it a go.  Proof of ID will have your name and the majority of the address matching.  (Could even show them the eBay order perhaps, if it has relevant details that match what's on the postage label.)  Unless it's difficult to get there, if they say no you'll not be any worse off than you are now.

The op hasn't actually seen the address that's on the parcel. If it's a label purchased online then 'the majority of the address' would mean the house number and town. As the postcode is incorrect the street name presumably is too as royal mail are trying to deliver it to a different address.

Op, if you look up the address for;
Your house number
The incorrect postcode

Can you take a look at the property they keep trying to deliver to?

It may be an empty property or it may be someone has got a collection of 'something for you' cards with your name on.

Spoonie_Turtle

savergrant said:

Spoonie_Turtle said:

Coveredinbees!!!! said:

… I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

If it were me, I would try at the delivery office, at least then you'll have given it a go.  Proof of ID will have your name and the majority of the address matching.  (Could even show them the eBay order perhaps, if it has relevant details that match what's on the postage label.)  Unless it's difficult to get there, if they say no you'll not be any worse off than you are now.

The op hasn't actually seen the address that's on the parcel. If it's a label purchased online then 'the majority of the address' would mean the house number and town. As the postcode is incorrect the street name presumably is too as royal mail are trying to deliver it to a different address.

Oh I was going by "I contacted the seller and they said the address where it had been sent to which was correct except the post code was wrong ending in C instead of E." in the first post of the thread.

savergrant

Spoonie_Turtle said:

savergrant said:

Spoonie_Turtle said:

Coveredinbees!!!! said:

… I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

If it were me, I would try at the delivery office, at least then you'll have given it a go.  Proof of ID will have your name and the majority of the address matching.  (Could even show them the eBay order perhaps, if it has relevant details that match what's on the postage label.)  Unless it's difficult to get there, if they say no you'll not be any worse off than you are now.

The op hasn't actually seen the address that's on the parcel. If it's a label purchased online then 'the majority of the address' would mean the house number and town. As the postcode is incorrect the street name presumably is too as royal mail are trying to deliver it to a different address.

Oh I was going by "I contacted the seller and they said the address where it had been sent to which was correct except the post code was wrong ending in C instead of E." in the first post of the thread.

If the address was handwritten...
But if you enter the wrong postcode into an online label the street name will then be wrong.
If it was addressed to 123 high street ab1 2dc when the correct address should be ab1 2de I wouldn't have thought royal mail would keep trying to deliver it to 123 low street ab1 2dc, which is what appears to be happening.

Op might find it helpful to see a copy of the label if it was purchased online.
Presumably the postage wasn't purchased through eBay as eBay have the correct postcode.

NBLondon

inthedepthsofthesea said:

Or, it might still turn up with you. I once received a letter that had the first letter of the postcode missing and had spent some time a few hundred miles away in Liverpool before they successfully delivered it to me.

One of my old pals has my postcode written down wrong so every year I get a Christmas card which has been to Sheffield then Stevenage then finally to me in South London.  I'm guess in that as it's an impossible address - street and postcode don't match then as Beeblebr0x says - it gets flagged up for a manual search.   

savergrant

NBLondon said:

inthedepthsofthesea said:

Or, it might still turn up with you. I once received a letter that had the first letter of the postcode missing and had spent some time a few hundred miles away in Liverpool before they successfully delivered it to me.

One of my old pals has my postcode written down wrong so every year I get a Christmas card which has been to Sheffield then Stevenage then finally to me in South London.  I'm guess in that as it's an impossible address - street and postcode don't match then as Beeblebr0x says - it gets flagged up for a manual search.   

But royal mail are convinced that they have the right address, they've attempted to deliver five times... just not to op

Spoonie_Turtle

savergrant said:

Spoonie_Turtle said:

savergrant said:

Spoonie_Turtle said:

Coveredinbees!!!! said:

… I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

If it were me, I would try at the delivery office, at least then you'll have given it a go.  Proof of ID will have your name and the majority of the address matching.  (Could even show them the eBay order perhaps, if it has relevant details that match what's on the postage label.)  Unless it's difficult to get there, if they say no you'll not be any worse off than you are now.

The op hasn't actually seen the address that's on the parcel. If it's a label purchased online then 'the majority of the address' would mean the house number and town. As the postcode is incorrect the street name presumably is too as royal mail are trying to deliver it to a different address.

Oh I was going by "I contacted the seller and they said the address where it had been sent to which was correct except the post code was wrong ending in C instead of E." in the first post of the thread.

If the address was handwritten...
But if you enter the wrong postcode into an online label the street name will then be wrong.
If it was addressed to 123 high street ab1 2dc when the correct address should be ab1 2de I wouldn't have thought royal mail would keep trying to deliver it to 123 low street ab1 2dc, which is what appears to be happening.

Really it depends on how densely populated the area is where OP lives.  I know of several streets long enough that they're covered by three different postcodes each, differing by just the last letter, and similarly for blocks of flats on a development where each block has a postcode that differs by just the last letter.

Then again I live somewhere that is small enough that if you get the wrong last letter it could be sent to a neighbouring village 3+ miles away (although still entirely possibly with the same street name, even - very inventive all these rural villages each having a 'High Street' and 'Church Road' and '{Nearest Town Name} Road' etc. )

savergrant

Spoonie_Turtle said:

savergrant said:

Spoonie_Turtle said:

savergrant said:

Spoonie_Turtle said:

Coveredinbees!!!! said:

… I have the tracking number but no card as they aren't coming here, is there any point going to the post office or will they not give it to me even with the tracking number and proof of who I am? Failing that I'll just have to declare it undelivered and try and get a refund.

If it were me, I would try at the delivery office, at least then you'll have given it a go.  Proof of ID will have your name and the majority of the address matching.  (Could even show them the eBay order perhaps, if it has relevant details that match what's on the postage label.)  Unless it's difficult to get there, if they say no you'll not be any worse off than you are now.

The op hasn't actually seen the address that's on the parcel. If it's a label purchased online then 'the majority of the address' would mean the house number and town. As the postcode is incorrect the street name presumably is too as royal mail are trying to deliver it to a different address.

Oh I was going by "I contacted the seller and they said the address where it had been sent to which was correct except the post code was wrong ending in C instead of E." in the first post of the thread.

If the address was handwritten...
But if you enter the wrong postcode into an online label the street name will then be wrong.
If it was addressed to 123 high street ab1 2dc when the correct address should be ab1 2de I wouldn't have thought royal mail would keep trying to deliver it to 123 low street ab1 2dc, which is what appears to be happening.

Really it depends on how densely populated the area is where OP lives.  I know of several streets long enough that they're covered by three different postcodes each, differing by just the last letter, and similarly for blocks of flats on a development where each block has a postcode that differs by just the last letter.

Then again I live somewhere that is small enough that if you get the wrong last letter it could be sent to a neighbouring village 3+ miles away (although still entirely possibly with the same street name, even - very inventive all these rural villages each having a 'High Street' and 'Church Road' and '{Nearest Town Name} Road' etc. )

There are two possibilities. Either the sender has manually entered the address and got the last letter of the postcode wrong, so in that example it might be 1 Church Road Upper Sleepy ab1 2dc when it should be ab1 2de. But royal mail are persistently trying to deliver it to 1 church Road lower sleepy because that's the postcode.
Or as I suspected the sender entered the postcode and the number 1, and the label automatically filled in church Road, Lower sleepy and that's the address on the parcel.

In either case having found out from the sender that they have got the postcode wrong they can either simply report it to ebay or try to find the address royal mail are trying to deliver to.
To be honest if I had a 'something for you' card with someone else's name on it I'd probably mark it 'not known' and shove it in a postbox but someone might have kept it.

Coveredinbees!!!!

I just realised today that I hadn't come back with the final out come. I went to the delivery office in town. I gave them my details and they found the parcel. It was addressed to number 47 not 42. There is a number 47 but they must have been out or possibly there isn't anyone living there. So anyway I got my parcel. I was a bit disappointed with the seller who went quiet on me after telling them there was a problem.