No reply from Toyota, what should I do next?

dunstonh

FioMio said:

Hi,
Just wondering if anyone has had any reply from Toyota? I'm still waiting...

You would be waiting.    The complaints process for car finance complaints was suspended and remains so.  Its not expected to reopen until 2026 following the FCA report.  The consultation for which is currently underway.

Nasqueron

Largs said:

Nasqueron said:

Largs said:

Yes and they will side with consumer.  I know that won't go down with with "some" here but tuff.

Not necessarily, the danger of killing the entire finance industry will be sufficient. The nonsense idea a customer who signs a contract and says they have read it, cannot be assumed to have read it and that it's not enforceable is patently wrong - I don't even work in the industry and can see it's a ludicrous judgement

PPI being exposed didn't kill the finance industry.  Neither will being honest and upfront with customer about commisions.  I won't be writing back any further on this because I am correct but look forward to the day the banks do get their cheque books out yet again and all these refunds BOOM the economy like PPI refunds did.  Thank you and good afternoon.

PPI killed income protection except for all but the most expensive types

The idea of commission being bad would have killed the industry and it's highly amusing that your statement "because I am correct" has shown to be incorrect as I said