2+ years fine, Smart Parking/dcbl

awyrlas

Today I received the letter below from dcbl.
I moved house in November 2022 and did not update my V5C logbook for quite some time. 

Having read through the threads I can see that usually speed is of the essence.
Given that 2 years has now passed what is my best option?
Do I go direct to Smart Parking and use the 'other' option in the appeal re a PCN?

I have no record of the initial times/photos/evidence etc. that may have been sent to the old address.

TIA

Gr1pr

Ignore dcbl,  as mentioned in post 4 in the newbies sticky thread in announcements near the top of the forum 

Dont try any futile appeal either 

Ensure that you email your correct address for the service of papers to the DPO at Smart Parking,  checking that your V5c and your driving licence are also correct 

Coupon-mad

awyrlas said:

Today I received the letter below from dcbl.
I moved house in November 2022 and did not update my V5C logbook for quite some time. 

Having read through the threads I can see that usually speed is of the essence.
Given that 2 years has now passed what is my best option?
Do I go direct to Smart Parking and use the 'other' option in the appeal re a PCN?

I have no record of the initial times/photos/evidence etc. that may have been sent to the old address.

This tedious and well-known DCB Ltd £170 letter was seen yet again just two hours before you posted. I guess you missed this thread when reading today's posts:

https://forums.moneysavingexpert.com/discussion/6585296/dcbl-final-notice-of-debt-recovery-on-behalf-of-parkingeye

Same advice as there. We don't need to see the letters that are already in NEWBIES PLEASE READ THESE FAQS FIRST, 4th post.

You can't appeal it now (too late, according to this broken industry) but it doesn't matter because you'll never pay it.

But obviously you can't yet ignore that because you are going to have to email their DPO (and Smart Parking's DPO) to tell them both to ERASE the old address.

Wording as per the start of the standard LBC response in the NEWBIES 2nd post.  

Everything is there for you. No link needed.

ChirpyChicken

I have never all in my born days seen smart parking use dcbl @Coupon-mad
Me wonders if smart will issue some court claims

Coupon-mad

ChirpyChicken said:

I have never all in my born days seen smart parking use dcbl @Coupon-mad
Me wonders if smart will issue some court claims

Good point. Great stuff if they do.

Can you imagine a Smart Parking / DCB Legal court claim combo with the usual boilerplate PoC about the POFA?

All reported - one by one - to the DVLA KADOE complaints team.

awyrlas

Thank you for the replies.

@Coupon-madI followed the advice given and have since received this email. Can I just ignore it?

Good morning, 

Thank you for your recent communication. 

In order for us to look into the matter further, please provide your Parking Charge number(s) and/or your Vehicle Registration Mark.

Once we are in receipt of this information, we will advise you accordingly.

Kind regards

 

 

Smart Parking Ltd

Email: info@smartparking.com

ChirpyChicken

Obviously provide that........

Coupon-mad

Surely they were provided for reference?

ChirpyChicken

Coupon-mad said:

Surely they were provided for reference?

Or the OP thinks smart are clairvoyant 

Nellymoser

If you want to see Parking companies practice improve then sign the petition linked in the post below. Ask family, friends and work colleagues to sign too. 

Once your signature is confirmed use the shown link to 'Contact your MP to let them know you have signed this petition'. Our MPs are the ones to make this happen. 🙏

https://forums.moneysavingexpert.com/discussion/comment/81195013/#Comment_81195013

awyrlas

Coupon-mad said:

Surely they were provided for reference?

I sent an email based on the template you advised I use, which included the reference number dcbl used in their letter.
I didn't include any other details as I presumed the reference number would be enough.
It seems as though dcbl haven't shared the reference number with Smart Parking.

I'm just querying whether I should be facilitating any of this for SP or leave them to get the details from dcbl themselves.