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Help thread for 4th Feb 'Buyer protection fee'

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  • purplevamp
    purplevamp Posts: 10,693 Forumite
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    Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

    Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 
    It wasn't showing this earlier on Sunday, so they must have just put it on.  I was in the process of going through my listings and altering them to make them a round number.  This is going to make it a lot easier.  I actually didn't mind paying the fees.  I do feel that ebay has taken a turn for the worst nowadays.
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  • soolin
    soolin Posts: 74,156 Ambassador
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    edited 24 February at 9:43AM
    Rantband said:
    "Either way you look at it, seller loses out"
    Yes - After September 24 when there were no selling fees.
    No - prior to September 24 when the fees were a lot higher.
    Would private sellers prefer to pay business seller fees ?
    No - business sellers are a complete different category and buy low to sell for profit. Hence can't be compared to private sellers, who generally sell at a loss in the first instance. 
    Honestly, I would rather have the original private seller fee's back than how it is now. At least then I knew where I stood, rather then listing something, or sending an offer, not knowing, or trying to work out, what the buyer is actually seeing as the offer price on their end. 
    Either that, or at least be more transparent with the buyer protection fee - rather than try to hide it by rolling it into the listing price, place it under the price as an added fee. Much clearer for all. Or better still, make it optional - let the buyer decide whether they want the added protection or not. 

    For example, I had 4 of the same item for sale at £245 each (RRP is over £320 each)
    Sold 3 of them prior to the buyer fee being added at best offers of around £230. 
    Now with the last one I've already had buyers turn down even £220 offers because it works out too high once the fee is added. 
    So, I now have to reduce the price even further just to cover the eBay Buyer fee - so the buyer is getting all the benefit of the buyer protection, while the seller ends up paying for it. Hence - an indirect stealth cost for the seller. 


    Be a little careful with multiples of high end items, you might get an auto bot picking you up as a business seller as it fits the ‘pattern’ of a business. 
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • RedImp_2
    RedImp_2 Posts: 553 Forumite
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    jeffuk said:
    Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

    Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 
    But with no selling fees sellers are no worse off.
    Technically no, but the point is getting a lower price to be able to sell at the same price to the buyer as before, or face not selling at all.
  • jeffuk
    jeffuk Posts: 669 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    RedImp_2 said:
    jeffuk said:
    Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

    Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 
    But with no selling fees sellers are no worse off.
    Technically no, 
    So, no worse off then.
  • Pollycat
    Pollycat Posts: 35,789 Forumite
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    jeffuk said:
    RedImp_2 said:
    jeffuk said:
    Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

    Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 
    But with no selling fees sellers are no worse off.
    Technically no, 
    So, no worse off then.
    Worse off than when there were no fees at all for private sellers.
    Personally, I think the way eBay have done the fees is much worse for the seller than Vinted.
    I'd prefer to put my price in and then the 'buyers protection fee' to be shown separately instead of how it's done.
  • jeffuk
    jeffuk Posts: 669 Forumite
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    Pollycat said:
    jeffuk said:
    RedImp_2 said:
    jeffuk said:
    Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

    Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 
    But with no selling fees sellers are no worse off.
    Technically no, 
    So, no worse off then.
    Worse off than when there were no fees at all for private sellers.

    That was just for a few months.
  • Pollycat
    Pollycat Posts: 35,789 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    jeffuk said:
    Pollycat said:
    jeffuk said:
    RedImp_2 said:
    jeffuk said:
    Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

    Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 
    But with no selling fees sellers are no worse off.
    Technically no, 
    So, no worse off then.
    Worse off than when there were no fees at all for private sellers.

    That was just for a few months.
    I'm well aware of that.

    But private sellers (like me) are still worse off than we were during those few months.
  • soolin
    soolin Posts: 74,156 Ambassador
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    I think the real issue is that many private sellers, including some that posted as newbies on here, didn’t even realise they were paying fees, or even if they did they didn’t realise how much. So they saw their item sell for £20 and unless if was a one off item when it was obvious there was a fee, they didn’t really notice they only got £18 or so for it. 

    This system makes it much more obvious, for anyone wanting to adjust the visible price to the buyer they can see exactly  how much they have to reduce their item by to show the end price. That reduction in the seller listed price is coming as a bit of a shock. 


    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • purplevamp
    purplevamp Posts: 10,693 Forumite
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    I find it baffling that private sellers didn't know they had to pay fees.  I've been selling my old tat since 2003 and have always known there were fees involved.  I had no problem paying them as I knew my items would be seen by people all around the world and you can't get that sort of exposure at a car boot sale!!  I'd be fine with them bringing back the fees tbh.
    Mortgage: Was: £154,495 Oct 2039 Now: £82,340.34 May 2037
    Swagbucks ~ £155 (2024 ~ £395)
    Surveys ~ £149.19 (2024 ~ £280.14)
    Make £2025 in 2025 #5 ~ £964.62 ~ (2024 ~ £2,561.04)
  • soolin
    soolin Posts: 74,156 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I find it baffling that private sellers didn't know they had to pay fees.  I've been selling my old tat since 2003 and have always known there were fees involved.  I had no problem paying them as I knew my items would be seen by people all around the world and you can't get that sort of exposure at a car boot sale!!  I'd be fine with them bringing back the fees tbh.
    I was surprised as well, some sellers didn't notice until perhaps they sold something expensive and then queried where the rest of the money was.

    I have seen a business seller sign up for a shop, and being surprised that they were being charged for a shop as well.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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