Help thread for 4th Feb 'Buyer protection fee'

the_lunatic_is_in_my_head

sarahb said:

soolin said:

sarahb said:

Buyer protection fee has been added overnight to my item listed in Electronics - price now showing as £26.71 but was still £24.99 last night.

Thank you for updating, it is as announced then that the fee would be added to the price the buyer sees. I know that’s what eBay said, but it’s good to see they haven’t changed the way they planned to show it. 

I was hoping that a seller price/ buyer protection fee breakdown would be visible to buyers but this is not the case.

GadgetGuru said:

sarahb said:

I was hoping that a seller price/ buyer protection fee breakdown would be visible to buyers but this is not the case.

Yeh I was hoping for the same. 
Shame. 

Seems to vary, one of my listings shows this:



others (to which the buyer fee has been added to my BIN price) just show the price without the note underneath 

coffersd

An item that was delivered to the buyer today now says Pending – in eBay balance 10 Feb

purplevamp

Is anyone else find that the tracking is not updating?  I've had parcels delivered but it still says it's waiting to be dispatched by me.  If this is the case then I won't get my money for 14 days, even though items have been delivered.

se2020

purplevamp said:

Is anyone else find that the tracking is not updating?  I've had parcels delivered but it still says it's waiting to be dispatched by me.  If this is the case then I won't get my money for 14 days, even though items have been delivered.

I've got 2, both sold before the payment holds though so I do have the money.
One delivered last Wed and one on Thursday. 
Both show as delivered on the Royal mail site but not on ebay.

There is also a carrier I use for heavy items, it is listed on the ebay drop-down list when I add tracking. The tracking numbers for then NEVER synchronise with ebay and never show any tracking at all.
Annoying as the items I send with them are normally fairly expensive so I guess I'll be waiting 14 days + for all of those payments 

purplevamp

se2020 said:

purplevamp said:

Is anyone else find that the tracking is not updating?  I've had parcels delivered but it still says it's waiting to be dispatched by me.  If this is the case then I won't get my money for 14 days, even though items have been delivered.

I've got 2, both sold before the payment holds though so I do have the money.
One delivered last Wed and one on Thursday. 
Both show as delivered on the Royal mail site but not on ebay.

There is also a carrier I use for heavy items, it is listed on the ebay drop-down list when I add tracking. The tracking numbers for then NEVER synchronise with ebay and never show any tracking at all.
Annoying as the items I send with them are normally fairly expensive so I guess I'll be waiting 14 days + for all of those payments 

Actually, looking at mine, the ones not showing are before the change over, all Royal Mail.  I have one after the date change which shows delivered but that is Evri.  I have two that were collected on Saturday and are showing this on the RM website but not on ebay.

soolin

RM do have a warning up that their tracking is not working correctly, but it’s been up for well over a week  now which is not encouraging.

RedImp_2

I’ve just listed a TV, BPF adds best part of £10 to the price. Thing I’m not sure about is I’ve got offers turned on, if someone makes an offer they think is okay, is the fee added or is their offer deemed to be inclusive of fee and therefore I see a lower amount.

soolin

RedImp_2 said:

I’ve just listed a TV, BPF adds best part of £10 to the price. Thing I’m not sure about is I’ve got offers turned on, if someone makes an offer they think is okay, is the fee added or is their offer deemed to be inclusive of fee and therefore I see a lower amount.

If they make an offer the offer includes the buyers premium which they see their end, but you see the lower amount. It’s just the same as an auction , you will see the price you will get, but buyer sees the price they will pay. Unless of course eBay change things…… 

RedImp_2

soolin said:

RedImp_2 said:

I’ve just listed a TV, BPF adds best part of £10 to the price. Thing I’m not sure about is I’ve got offers turned on, if someone makes an offer they think is okay, is the fee added or is their offer deemed to be inclusive of fee and therefore I see a lower amount.

If they make an offer the offer includes the buyers premium which they see their end, but you see the lower amount. It’s just the same as an auction , you will see the price you will get, but buyer sees the price they will pay. Unless of course eBay change things…… 

Okay.  Let me add a complication, I put a lower limit in to the offers , so is that my amount or the buyers !

se2020

RedImp_2 said:

soolin said:

RedImp_2 said:

I’ve just listed a TV, BPF adds best part of £10 to the price. Thing I’m not sure about is I’ve got offers turned on, if someone makes an offer they think is okay, is the fee added or is their offer deemed to be inclusive of fee and therefore I see a lower amount.

If they make an offer the offer includes the buyers premium which they see their end, but you see the lower amount. It’s just the same as an auction , you will see the price you will get, but buyer sees the price they will pay. Unless of course eBay change things…… 

Okay.  Let me add a complication, I put a lower limit in to the offers , so is that my amount or the buyers !

Your amount. 
Just be aware that buyers often offer in round numbers.
So if you automatically decline offers under 99 and the buyer offers 100 it will automatically decline. 

I can see this causing a few lost sales...