Help thread for 4th Feb 'Buyer protection fee'

RedImp_2

se2020 said:

RedImp_2 said:

soolin said:

RedImp_2 said:

I’ve just listed a TV, BPF adds best part of £10 to the price. Thing I’m not sure about is I’ve got offers turned on, if someone makes an offer they think is okay, is the fee added or is their offer deemed to be inclusive of fee and therefore I see a lower amount.

If they make an offer the offer includes the buyers premium which they see their end, but you see the lower amount. It’s just the same as an auction , you will see the price you will get, but buyer sees the price they will pay. Unless of course eBay change things…… 

Okay.  Let me add a complication, I put a lower limit in to the offers , so is that my amount or the buyers !

Your amount. 
Just be aware that buyers often offer in round numbers.
So if you automatically decline offers under 99 and the buyer offers 100 it will automatically decline. 

I can see this causing a few lost sales...

You’re going to have to run that past me again, if the buyer offers more than my lower limit why is it declined?  Because it’s really 95 + 5 fee (I haven’t worked it out exactly)?

se2020

RedImp_2 said:

se2020 said:

RedImp_2 said:

soolin said:

RedImp_2 said:

I’ve just listed a TV, BPF adds best part of £10 to the price. Thing I’m not sure about is I’ve got offers turned on, if someone makes an offer they think is okay, is the fee added or is their offer deemed to be inclusive of fee and therefore I see a lower amount.

If they make an offer the offer includes the buyers premium which they see their end, but you see the lower amount. It’s just the same as an auction , you will see the price you will get, but buyer sees the price they will pay. Unless of course eBay change things…… 

Okay.  Let me add a complication, I put a lower limit in to the offers , so is that my amount or the buyers !

Your amount. 
Just be aware that buyers often offer in round numbers.
So if you automatically decline offers under 99 and the buyer offers 100 it will automatically decline. 

I can see this causing a few lost sales...

You’re going to have to run that past me again, if the buyer offers more than my lower limit why is it declined?  Because it’s really 95 + 5 fee (I haven’t worked it out exactly)?

Because if a buyer males an offer of 100 you'll receive a lower offer  (after the fee)

So buyer makes an offer of 100, you will receive an offer of 95.28.

If you have a lower limit for offers at 99 (as you would accept 100) you'll miss that sale as it will automatically be declined. 
Not that it matters to you as you wouldn't accept 95 anyway but might explain any sudden lack of offers/sales.

soolin

I've just looked at my private listings while logged in on my business account, and some of my items in various categories are now showing the buyer premium  - but strangely others in the same category are not.

It looks like it is being slowly rolled out in a very strange manner.

purplevamp

soolin said:

I've just looked at my private listings while logged in on my business account, and some of my items in various categories are now showing the buyer premium  - but strangely others in the same category are not.

It looks like it is being slowly rolled out in a very strange manner.

Same here.  Mine is showing in books and DVDs but not clothes or toys yet.

RedImp_2

Unusually for me selling something of high value, finally dawned on me I perhaps need to think a bit differently.  Thinking I would want £200 for the item I started at £205, but of course that meant £215 for the buyer to pay (roughly). So I’ve recalibrated, if last year I’d sold at £200 on an offers weekend I would have received £192 (£174 without discount), so I’m thinking I will reduce my price to £192, which means I get the same as I would have done before the world changed, the buyer still pays £200 (roughly).
Now I just need to find a buyer…….

GadgetGuru

RedImp_2 said:

Unusually for me selling something of high value, finally dawned on me I perhaps need to think a bit differently.  Thinking I would want £200 for the item I started at £205, but of course that meant £215 for the buyer to pay (roughly). So I’ve recalibrated, if last year I’d sold at £200 on an offers weekend I would have received £192 (£174 without discount), so I’m thinking I will reduce my price to £192, which means I get the same as I would have done before the world changed, the buyer still pays £200 (roughly).
Now I just need to find a buyer…….

This is what I don't like. 
eBay took away seller fee's - but really they haven't. They've applied 'stealth fee's' instead. Sellers are still finding they are having to cover that fee by reducing their listed price. Either way you look at it, seller loses out. 

Rantband

"Either way you look at it, seller loses out"
Yes - After September 24 when there were no selling fees.
No - prior to September 24 when the fees were a lot higher.
Would private sellers prefer to pay business seller fees ?

GadgetGuru

Rantband said:

"Either way you look at it, seller loses out"
Yes - After September 24 when there were no selling fees.
No - prior to September 24 when the fees were a lot higher.
Would private sellers prefer to pay business seller fees ?

No - business sellers are a complete different category and buy low to sell for profit. Hence can't be compared to private sellers, who generally sell at a loss in the first instance. 
Honestly, I would rather have the original private seller fee's back than how it is now. At least then I knew where I stood, rather then listing something, or sending an offer, not knowing, or trying to work out, what the buyer is actually seeing as the offer price on their end. 
Either that, or at least be more transparent with the buyer protection fee - rather than try to hide it by rolling it into the listing price, place it under the price as an added fee. Much clearer for all. Or better still, make it optional - let the buyer decide whether they want the added protection or not. 

For example, I had 4 of the same item for sale at £245 each (RRP is over £320 each)
Sold 3 of them prior to the buyer fee being added at best offers of around £230. 
Now with the last one I've already had buyers turn down even £220 offers because it works out too high once the fee is added. 
So, I now have to reduce the price even further just to cover the eBay Buyer fee - so the buyer is getting all the benefit of the buyer protection, while the seller ends up paying for it. Hence - an indirect stealth cost for the seller. 

GadgetGuru

Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 

jeffuk

GadgetGuru said:

Just noticed it now tells you how much the buyers fee will be when you enter your item price on the listing page. 

Probably to encourage sellers to lower their price by the fee amount, in order to get a nice round figure. So as I said above - another way of passing that fee to the seller IMO. 

But with no selling fees sellers are no worse off.