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Lebara ring time

jrbr · 2025-01-30 20:35:29

Very happy with Lebara on my Google Pixel phone but my wife's Samsung A34 rings for only 15 seconds before diverting to voicemail. I have referred this to customer service 3 times now and got the same instructions each time, ie dial **61*121*11*30# but it does not work. I've been promised a call back but heard nothing yet.…

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tinker411 Posts: 141 Forumite

30 May at 8:55AM

A friend had the same thing on Talkmobile, albeit the other way round:

Website said dial **61*121*10*30# (didn't work), web chat said dial **61*121*10*30# (didn't work either). Chat then said try **61*121*11*30# and it worked.

When asked they said either 10 or 11 should work so if one doesn't try the other. Once accepted, or you don't get an error, dial *#61# to check it's gone through.

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