Returning prom dress’s to Australia

GDB2222

boobyd said:

I can sort of see "The plane was going anyway".
Loads of Shein/Temu /Chinese are bought because of cost,yes bulk shipped but still that cost/environment impact by volume.
Yes I agree a local seamstress could most likely have done a unique dress,or as others have said charity shop with alterations.
It's the world we live in.

I understand buying a cheap item from abroad. It’s the world that we live in. But buying lots of items with a view to choosing one …? 

born_again

Would be great to know which site was used.

Yet another daft American tradition that seems to result in nothing but expense & frustration for folks. 
Bring back the old end of term school disco. Never did us any harm 😜

flaneurs_lobster

born_again said:

Would be great to know which site was used.

Why? Need a frock? Seems the ones from the site the OP used are a bit rubbish, hardly worth the Jet A-1 spent moving them.

Bring back the old end of term school disco. Never did us any harm 😜

Since it was at an EoT disco I was introduced to the delights of chugging cooking sherry (I think it was) I'd dispute the harmlessness....

Okell

If the OP is still here they might want to explore this website  -  Repair, replace, refund, cancel | ACCC

As far as I can tell there is no statutory right to cancel a distance contract as in the UK and it depends solely on what the seller's T&Cs say.

(There is a cooling off period for telemarketing and door to door sales, but nothing about distance contracts that I can find)

PHK

Okell said:

If the OP is still here they might want to explore this website  -  Repair, replace, refund, cancel | ACCC

As far as I can tell there is no statutory right to cancel a distance contract as in the UK and it depends solely on what the seller's T&Cs say.

(There is a cooling off period for telemarketing and door to door sales, but nothing about distance contracts that I can find)

Yes, I’ve checked a few of the states and they are the same. No entitlement to a return unless there is a MAJOR fault. 

In the OP’s situation I would sell them making clear that they are Australian sizing. 

pinkshoes

PHK said:

Okell said:

If the OP is still here they might want to explore this website  -  Repair, replace, refund, cancel | ACCC

As far as I can tell there is no statutory right to cancel a distance contract as in the UK and it depends solely on what the seller's T&Cs say.

(There is a cooling off period for telemarketing and door to door sales, but nothing about distance contracts that I can find)

Yes, I’ve checked a few of the states and they are the same. No entitlement to a return unless there is a MAJOR fault. 

In the OP’s situation I would sell them making clear that they are Australian sizing. 

Yup, that's correct. I was actually discussing this with my Australian cousin when she was over in the summer, as she was amazed you can buy things online in the UK and return them.

In Australia, the rights are the same whether you buy in a shop or online - your only right to return something is if it is faulty. You can't return items if you change your mind. 

@thetwist25 - it is therefore your only solution to sell on the other dresses, and at least you now know how different consumer rights can be from country to country. 

TELLIT01

In an attempt to be fair to the OPs wife who ordered these items, many people aren't regular internet shoppers and don't realise just what a minefield it can be.  When 'Distance Buying' started, the vast majority of purchases were probably made from genuinely UK based businesses, and returns were free.  The model has changed dramatically since then.

It seems the OP's wife did realise that the dresses were from an Australian company (at least a company claiming to be in Australia) so they really should have wondered at that point how they would return the ones they didn't want and the logistics attached.

The OP accusing people here of being nazis isn't going to help them get any form of useful advise.

powerful_Rogue

TELLIT01 said:

In an attempt to be fair to the OPs wife who ordered these items, many people aren't regular internet shoppers and don't realise just what a minefield it can be.  When 'Distance Buying' started, the vast majority of purchases were probably made from genuinely UK based businesses, and returns were free.  The model has changed dramatically since then.

It seems the OP's wife did realise that the dresses were from an Australian company (at least a company claiming to be in Australia) so they really should have wondered at that point how they would return the ones they didn't want and the logistics attached.

The OP accusing people here of being nazis isn't going to help them get any form of useful advise.

In fairness though, if people took the time to read pages such as return policies etc and remember the 'if it's too good to be true etc' that would go a long way to solving a lot of issues seen on here.

RefluentBeans

powerful_Rogue said:

TELLIT01 said:

In an attempt to be fair to the OPs wife who ordered these items, many people aren't regular internet shoppers and don't realise just what a minefield it can be.  When 'Distance Buying' started, the vast majority of purchases were probably made from genuinely UK based businesses, and returns were free.  The model has changed dramatically since then.

It seems the OP's wife did realise that the dresses were from an Australian company (at least a company claiming to be in Australia) so they really should have wondered at that point how they would return the ones they didn't want and the logistics attached.

The OP accusing people here of being nazis isn't going to help them get any form of useful advise.

In fairness though, if people took the time to read pages such as return policies etc and remember the 'if it's too good to be true etc' that would go a long way to solving a lot of issues seen on here.

Almost like saying when you tick the ‘I have read and agree to the terms and conditions’ people may have to actually read them! Shock, I know. 

powerful_Rogue

RefluentBeans said:

powerful_Rogue said:

TELLIT01 said:

In an attempt to be fair to the OPs wife who ordered these items, many people aren't regular internet shoppers and don't realise just what a minefield it can be.  When 'Distance Buying' started, the vast majority of purchases were probably made from genuinely UK based businesses, and returns were free.  The model has changed dramatically since then.

It seems the OP's wife did realise that the dresses were from an Australian company (at least a company claiming to be in Australia) so they really should have wondered at that point how they would return the ones they didn't want and the logistics attached.

The OP accusing people here of being nazis isn't going to help them get any form of useful advise.

In fairness though, if people took the time to read pages such as return policies etc and remember the 'if it's too good to be true etc' that would go a long way to solving a lot of issues seen on here.

Almost like saying when you tick the ‘I have read and agree to the terms and conditions’ people may have to actually read them! Shock, I know. 

Exactly.