Azure Parking Photographic Evidence ?

looking_forward

Thanks. It's been too long a day . I will revisit tomorrow.
atb

looking_forward

BTW the ZZPS contact request was emailed to me , 2nd one I have had.

I will redo appeal over next few days.

ChirpyChicken

Ignore zpps harmless.

Coupon-mad

looking_forward said:

BTW the ZZPS contact request was emailed to me , 2nd one I have had.

I will redo appeal over next few days.

Please show the two letters or I can't use this as evidence to change things. I have the Government's ear on these scams but need evidence.

looking_forward

both here , personal business matter. 

Coupon-mad

looking_forward said:

Hi , we had 2 tickets for our company and we appealed  both, one which was received 5 months after the incident had not had any reply to at all.
 
The other one (January PCN) I have heard nothing from Azure regarding my appeal but received this email from appeals@paymyparkingcharge.com  on friday PM - btw spelling mistake is not mine.

Am I correct in thinking I cannot appeal to POPLA as I need a rejection number:

Good afternoon,

Thank you For your recent appeal received by our clien3t.

Please note, this matter does comply with PoFA 2012 and therefore we can only process an appeal from the driver on the day.

Please have the driver appeal with their full name and serviceable address within 7 days of the date of this email.

Many thanks

Rebecca

So in January the keeper - a company - appealed to Azure (in fact, appeals to this little firm go to ZZPS).

No reply to the appeal.

On 14th February: ZZPS sent a £170 debt demand where they can't even spell ParkingEye v Beavis, let alone quote it with even a semblance of context!

The OP complained.

21st February: ZZPS (Rebecca) told them that 'only the driver can appeal'. That's a lie (unlawful) and this is a company so they cannot have been the driver (can't be held liable as the PCN was non-POFA I think).

The OP company appellant complained again, having to force ZZPS to handle the appeal.

The OP also got a passive aggressive email that I've seen and will show the MHCLG (thanks Steve). In it he says they've been watching this thread and blah blah (load of irrelevant rubbish because this is a company appealing a non-POFA PCN!).

...then

Update : this afternoon the ZZPS  appeal rejection letter arrived. I have copied below:

Thank you for your appeal against the above Parking Charge. We have carefully considered your appeal however after full consideration of all details relating to this Parking Charge your appeal has been rejected.

It is the driver’s responsibility to always ensure they are fully aware of and adhere to the Terms and Conditions when parking on private land.

Upon consideration of your appeal, we have concluded that this Parking Charge has been issued correctly. Whilst we can appreciate your comments regarding the signage on site, all signage is approved by the British Parking Association and meets all necessary regulations. We have noted that you mention that the operator has not demonstrated that the vehicle was stopped near a sign, however included in the email sent prior to this response, we have provided you with multiple images of the signage on site, including an entrance sign which is clearly visible and legible when entering the site. These signs are clear, legible and distinct. The signage on site is both prominent and conspicuous to ensure all drivers can clearly recognise and identify the applicable terms and conditions. We appreciate you state the evidence does not show the breach, however ANPR images are adequate to show your vehicle remained on private land for a certain period of time in breach of the Terms. These cameras are located on the entrance and exit to the land. On this occasion, the vehicle remained on site from 16:02 to 16:28 within an area in which no parking is permitted at anytime. The driver has formed a contact with the operator by leaving the vehicle on site and agreed to the Terms and Conditions. It is the responsibility of the driver when parking on private land to read and adhere to the signage on site. If they are unable to do so, they must leave site and find alternative parking. We have noted your comments regarding the Traffic Management Act 2004, however as this is a private Parking Charge, this is not relevant to this Charge, this Charge has been issued in compliance with the British Parking Association code of practice and also the Protections of Freedoms act 2012. We have fully reviewed the photographic evidence of the site provided within your appeal, however we can confirm that we have updated images of this signage on the entrance and it is confirmed as valid and clear. We can confirm we have sent you an email with some further information, this will include a photograph of the entrance sign. After full review and consideration of this appeal, we can confirm the Parking Charge has been issued correctly as the vehicle was parked within a no parking area, therefore your appeal has been rejected on this occasion.

For your further information, given The Supreme Court ruling in the case of ParkingEye Limited –v- Beavis (https://www.supremecourt.uk/cases/uksc-2015-0116.html), it is clear that your Parking Charge is wholly valid and fully enforceable through the courts.

You have now reached the end of our internal appeals procedure and therefore you now have various options:

 You can either pay the total amount due as shown above within the next 14 days from the date of this letter.

 Call us on 01932 918098

 Pay securely online at www.PayMyParkingCharge.com

 

 Send a payment to the address noted above (please quote the Parking Charge Number on all payments)

 Please note, a £1.95 handling fee applies to all payment methods.

OR;

 You can appeal to an Independent Appeals Service: POPLA (Parking on Private Land Appeals)

 IMPORTANT NOTE: Should you decide to appeal to POPLA the option to pay a discounted amount will no longer be available and the full amount of the Parking Charge will become due should you lose or withdraw your appeal.

If you decide to appeal to POPLA, you will need to visit their website, www.popla.co.uk; how to appeal (either online or by downloading the relevant forms) can be located via the website. If you are unable to access their website, please call us for further information on how to obtain the forms.

Please ensure that your unique number as noted above is quoted on all correspondence to POPLA. You have 28 days from the date of this letter to exercise this option. Before making your appeal, you should read the guidance notes on the website.

If you appeal to POPLA we will suspend recovery activity on the Parking Charge until the appeal has been determined.

...

Sent unsigned electronically

For and on behalf of the Parking Admin Centre

14th March the above arrived from 'Parking Admin Centre' aka ZZPS. Finally, a rejection letter with a POPLA code, which is a stage that 'freezes' the case for a month and debt recovery cannot occur...they even say this (sort of) in their final line.

...then on 16th March,

...then again in 24th March,

the below arrived (two emails in recent days) from ... drum roll ... yep, ZZPS:

looking_forward said:

ZZPS contact request was emailed to me , 2nd one I have had.

I will redo appeal over next few days.

both here: 

looking_forward

For the record ,  I received an NTK around the 20.1.2025 . The alleged contravention happened at the start of September 2024. DVLA passed on my details as keeper to a request that was made to them 4 months after the alleged event. 

Gr1pr

So within the 7 months deadline but not within Pofa2012 timescales for keeper liability 

looking_forward

Received yesterday afternoon ,
Thanks to all on here for your help & support.

Coupon-mad

Is that direct enough for you?!!!   

Go on, you know you want to reply. Tell him hi from me.