Ur.co.uk

Laurageorge12

Has anyone got their money? I sent two phones. After lots of calls and emails they sent money for the cheapest. They are refusing to pay for the second phone as they said they’ve sent it to an account, that when checked doesn’t exist, by changing one digit of my bank account. It’s impossible to send money to that account. They’re saying they’ve paid me and it’s not bounced back. 

hobbers666

I have similar experience. In November last year, I sent in an S20 Ultra. Was quoted £130. Fair. Upon UR receiving, they sent back pictures of my parcel having been opened with a Royal Mail letter saying "…we're sorry its reached you in this condition…". They offered to manage the RM claim. Nice. In early January (after emailing them), I get a "oh yes, we received the claim last week and its with accounts. After several more emails, its still with accounts. I'm being fobbed off. I've now realised the whole thing was staged. I never saw any proof of an RM claim. So I've been scammed. This seems to be a criminal act, to receive goods or property under false pretences and is a police matter. Who agrees and how do I get the claim going?