Taking a conveyancer to small claims court

saajan_12

SmallClaimant123 said:

Ok, thanks everyone. Lesson learnt.

It’s truly pitiful that they charged me a large sum of money and just assumed when the seller said it was a “repair” to the roof, they assumed that meant it was a man spending an hour changing a few tiles and did nothing more about it. 

A repair is the work necessary to make something “fit for purpose”. Entirely open ended. If the sellers roof is riddled with holes and leaking like a sieve then the “repair” to make it watertight is to replace all of the tiles. 

As far as I am concerned, they should have followed up on this open ended statement and confirmed what roofing work was done.

I can’t think of another profession on this earth where you could be so flippant and put so little effort into following something up without anyone holding you to account.

“The patient said his arm didn’t hurt too much. And a broken bone hurts a lot. So I sent him home. It’s up to the patient to ask me to investigate further and send him for an xray, or else he should’ve gone to a private hospital and had his own xray done at his own expense and told me it was broken”

They charge for a multitude of LEGAL checks, being your LEGAL advisor - such as the title, restrictions based on the area, etc. They are not a one stop shop for all things that could be checked by someone. Concerns arising from repair issues start with the solicitor, and if you want any follow up on those, you'd have to specifically request it. Perhaps there's a more buyer-friendly way, but this is how it is in the UK - the buyer has to coordinate between the respective experts themselves. 

As far as your contract with the conveyancer is concerned, it doesn't sound like they should have done anything further. Very different to a medical professional where there is a higher duty of care and not exactly somehting you opt into. 

robatwork

Indeed your analogy is a bit stretched. It's more like reporting a pothole to that doctor. He just shrugs.