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Anyone owed money from Empathy Funeral plan?

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  • I'm going to OHaras next week to do d out where our money has gone and are criminal charges been sought. I've wrote to my MP, contacted the local press and also Rip off Britain for help. I'm not gonna let this go without a fight. I know our money is gone but whoever wasted it better get charged.
  • Me_2
    Me_2 Posts: 20 Forumite
    Second Anniversary 10 Posts
    I'm going to OHaras next week to do d out where our money has gone and are criminal charges been sought. I've wrote to my MP, contacted the local press and also Rip off Britain for help. I'm not gonna let this go without a fight. I know our money is gone but whoever wasted it better get charged.
    Can I ask if when you bought your plan - were you told at the time that your money would be held in a trust that basically no one could touch? I think the word that was used was "ring fenced". 

    Absolutely do not let this rest.
  • I'm not sure. It's so long ago. We bought it, had one email then nothing. I only found out by accident that they had folded. I'd been paying for months after they ceased trading with no word from them!!! Furious!!!
  • lincroft1710
    lincroft1710 Posts: 18,925 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'm going to OHaras next week to do d out where our money has gone and are criminal charges been sought. I've wrote to my MP, contacted the local press and also Rip off Britain for help. I'm not gonna let this go without a fight. I know our money is gone but whoever wasted it better get charged.
    Rather than go storming off to O'Haras to rant at them, if you are unhappy about their actions as liquidators I  would suggest you make an official complaint via The Insolvency Service

    https://www.gov.uk/government/organisations/insolvency-service/about/complaints-procedure#if-your-complaint-is-not-about-the-insolvency-service
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
  • lisacrisp
    lisacrisp Posts: 2 Newbie
    First Post First Anniversary
    Today I received  cheques from Dignity who took over from Empathy. I had said I wanted to cancel WHEN I knew how much I was going to get. I paid over £6000 to Empathy for my husbands and my funerals and received £148 each as they say they never received funds from Empathy. Any advice please as to how we get our money back. Really upset by this as thought I was doing the right thing by saving my children future worry. It needs to go public 
  • Keep_pedalling
    Keep_pedalling Posts: 20,907 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    lisacrisp said:
    Today I received  cheques from Dignity who took over from Empathy. I had said I wanted to cancel WHEN I knew how much I was going to get. I paid over £6000 to Empathy for my husbands and my funerals and received £148 each as they say they never received funds from Empathy. Any advice please as to how we get our money back. Really upset by this as thought I was doing the right thing by saving my children future worry. It needs to go public 
    When companies go bust, unsecured creditors, if they are lucky, get back pennies in the pounds. Once the company have been liquidated and the available monies have been distributed there is nothing more you can do. 
  • lisacrisp
    lisacrisp Posts: 2 Newbie
    First Post First Anniversary
    Is there really NOTHING we can do about these thieves ? Any help appreciated. Come on Martin take this on please 
  • Keep_pedalling
    Keep_pedalling Posts: 20,907 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    lisacrisp said:
    Is there really NOTHING we can do about these thieves ? Any help appreciated. Come on Martin take this on please 
    Martin sold this site years ago, he does not read anything posted here.
  • lincroft1710
    lincroft1710 Posts: 18,925 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    lisacrisp said:
    Is there really NOTHING we can do about these thieves ? Any help appreciated. Come on Martin take this on please 
    When a company goes bust it usually means its debts exceed its assets. The liquidator pays the creditors from whatever assets the company has (which are usually very little). As an unsecured creditor you have been paid the amount you are due, there is no big pot of creditors' money hidden under the floorboards.


    Sorry but there is nothing you can do, the money has gone 
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
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