The Top Regular Savers Discussion Thread

wmb194

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

The opening deposit for the account must be made within 14 days, by cheque made payable to yourself as this is treated as a postal application.

How did you guys open this RS?

I sent a cheque with my postal application.

Bridlington1

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

The opening deposit for the account must be made within 14 days, by cheque made payable to yourself as this is treated as a postal application.

How did you guys open this RS?

I sent off the form with the necessary identity documents by email, as soon as I'd sent off the application form I posted a cheque to their freepost address the same day with a note saying I'd sent the application form by email (gave the exact date and time the email was sent as well as some details to help them identify me). Account was opened a week later.

masonic

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

The opening deposit for the account must be made within 14 days, by cheque made payable to yourself as this is treated as a postal application.

How did you guys open this RS?

Everything in one envelope in my case. Worked very smoothly. Using the freepost code.

happybagger

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

In fairness to SBS this is what the application form says to do.

elkyfer

Thank you, I am gonna try to get a cheque.

Kim_13

happybagger said:

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

In fairness to SBS this is what the application form says to do.

It says that for a postal application, but in fairness I can’t see anything on the form that says that an emailed application is treated as a postal application; this was explained to applicants after they had sent their application (other forumites had the same experience soon after the account launched.) 

It isn’t an unreasonable assumption that emailing an application would mean bypassing the need to send anything by post. For those who don’t have a chequebook and weren’t local, it would come across as the method by which they could open an account. I do think they should make it clearer that an emailed application still means a cheque by post, otherwise the application might lapse before a customer receives a chequebook in the post. If it were clearer, SBS would save their own time not processing applications that won’t be funded, and customers could make sure they had a chequebook in their hands before submitting the application.

Bridlington1

elkyfer said:

Thank you, I am gonna try to get a cheque.

Just to save you hunting for it, freepost address for Scottish BS is:
Freepost RLYC-AAGE-YURH, Scottish Building Society, SBS House, 193 Dalry Road, Edinburgh EH11 2EF

This appears on p4 of their Savings Ts&Cs:
https://www.scottishbs.co.uk/media/tikorqh0/sbs565-stc-2-90-0325.pdf

Also welcome to the forum.

luci

arthurdick said:

Bobblehat said:

badger09 said:

@s71hj

May I politely suggest you remove the quote from your 12.13 am post 

Thanks for the heads up ... should I remove the quote from s71hj that is in my post (if it's possible) as it also shows the offending post when expanded? This may be the case of others quoting s71hj too?

Good call Bobbles, I am looking for my post too, to delete it  but cannot find,    Luci, check your one too, as it still shows the post I quoted.

Post deleted as requested.

happybagger

Kim_13 said:

happybagger said:

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

In fairness to SBS this is what the application form says to do.

It says that for a postal application,

....

For those who don’t have a chequebook 

And as SBS say, it's an account that can be opened in person or by post, maybe they should just not have bothered to allow emailing bits and pieces and then there would be no cause for these grumbles.

If people have chosen to not have an account with a cheque book, then so be it. I choose not to use apps so don't get the benefit of opening accounts with app-only providers, that's life. I don't go contacting them for alternative methods to get an account, I move on.

For those with a chequebook, you could open the account. And to do so, stick it in an envelope with an application form.

For those without a chequebook, the account is not available to you (save a personal visit with cash)

That much I understood form the account terms.

friolento

elkyfer said:

I emailed the documents to open a regular savings account with the Scottish Building Society, but they are asking me to send a cheque by post to open it.

The opening deposit for the account must be made within 14 days, by cheque made payable to yourself as this is treated as a postal application.

How did you guys open this RS?

I sent a cheque with my application, as this is what they wanted.