The Top Regular Savers Discussion Thread

clairec666

Hanley - anyone else had an email reminding them to put funds into their account? I made a £25 faster payment from Natwest on Sunday afternoon, expecting it to be processed on Monday. Passed COP check so assumed all was fine. I've had the "welcome pack" email but nothing by post yet (postal service is a rare event in my area), so can't access my account online.

nomorekids

clairec666 said:

Hanley - anyone else had an email reminding them to put funds into their account? I made a £25 faster payment from Natwest on Sunday afternoon, expecting it to be processed on Monday. Passed COP check so assumed all was fine. I've had the "welcome pack" email but nothing by post yet (postal service is a rare event in my area), so can't access my account online.

I received my Hanley welcome pack only yesterday but still waiting for DH, both applications done within minutes of each other so maybe today or tomorrow for you.

Aidanmc

clairec666 said:

Hanley - anyone else had an email reminding them to put funds into their account? I made a £25 faster payment from Natwest on Sunday afternoon, expecting it to be processed on Monday. Passed COP check so assumed all was fine. I've had the "welcome pack" email but nothing by post yet (postal service is a rare event in my area), so can't access my account online.

I'm sure its fine.
I opened account on 21st and received the user id on 25th, but no welcome pack. Have online access now though.

Slinky

Hanley

Having been one of their previous customers who couldn't get their new application authenticated, after receiving my email yesterday telling me the account was open and I'd receive details in the post, I logged in under my old details and my new account was showing. I set up a payment, from my bank, ignored the COP warning, and today the money is in my Hanley account.

Can someone remind me please if payments received at the weekend are credited on day of receipt, or Monday.

refluxer

Hanley Eco BS 1 Year Online Smart Saver - for those asking about deposit timings...

When making online payments to Hanley Eco BS accounts, it's a good idea to make them during the morning Monday to Thursday (in my experience with a previous Hanley account) as these are usually credited at some point during the next working day.

When making payments in the late afternoon or in the evening, there's a risk that they may not be credited the following working day (they can take 2 working days in total). Payments made on a Friday won't be credited until Monday and possibly even Tuesday depending on timings, which you'd obviously want to avoid.

For anyone wanting to get an online payment in before the end of October, Thursday morning might be OK but I would do it today to be safe.

Aidanmc

Slinky said:

Hanley

Having been one of their previous customers who couldn't get their new application authenticated, after receiving my email yesterday telling me the account was open and I'd receive details in the post, I logged in under my old details and my new account was showing. I set up a payment, from my bank, ignored the COP warning, and today the money is in my Hanley account.

Can someone remind me please if payments received at the weekend are credited on day of receipt, or Monday.

Deposits on non-working days: Treated as having been received the next working day if received after 3pm on a working day.

Bridlington has this info on all the current regular savers on page 1 of this thread

dingling68

clairec666 said:

Hanley - anyone else had an email reminding them to put funds into their account? I made a £25 faster payment from Natwest on Sunday afternoon, expecting it to be processed on Monday. Passed COP check so assumed all was fine. I've had the "welcome pack" email but nothing by post yet (postal service is a rare event in my area), so can't access my account online.

Yes, me. I paid £300 over the weekend once it passed COP so maybe the weekend payments are still to be processed. I also haven't received anything by post as that is completely screwed these days so who knows when that will arrive!

chris_the_bee

Dudley 
Bridlington1 please check your details as CS have confirmed payments are treated as being received the same day.

clairec666

dingling68 said:

clairec666 said:

Hanley - anyone else had an email reminding them to put funds into their account? I made a £25 faster payment from Natwest on Sunday afternoon, expecting it to be processed on Monday. Passed COP check so assumed all was fine. I've had the "welcome pack" email but nothing by post yet (postal service is a rare event in my area), so can't access my account online.

Yes, me. I paid £300 over the weekend once it passed COP so maybe the weekend payments are still to be processed. I also haven't received anything by post as that is completely screwed these days so who knows when that will arrive!

Thanks - good to know someone else is in the same boat. Presumably they're playing catch up with deposits this month.

judgingjudy

Hanley Economic

As a new customer, I opened and funded the new account last week (account applied for on Tuesday 21st, FP sent Friday 24th when I got confirmation of my account details, credit date on my online account is 25th, which I got access to yesterday, Tuesday 28th). From what I'm reading on here, payments usually show on the next day and as this is funded by calendar month and the 1st is a Saturday, should I look to make a payment on Friday morning, hoping it will have a credit date of Saturday 1st, or would that be rejected?

Not sure if this has been covered somewhere or not so apologies if it's a duplicate.