The Top Regular Savers Discussion Thread

Born2Save_3

allegro120 said:

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

Mines maturing this Sunday, 26th.  Just called and told that may not be processed into EA account till next working day, Monday.  Once in EA can apply for new RS and do transfer out to nominated and be received same day, so long as before 4pm.

On MonumentRS, told no known application closure date.  Tried finding out if the cut off is when certain amount of funds raised but NewcBS person uncertain.  Online application is still active; just checked myself; first time had a lot of captchas to satisfy initially.

Slinky

Kim_13 said:

Slinky said:

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

Is that the validating nominated account part or later than that, when you’d be expecting to have a reference number come up?

I got an email titled Application saved successfully, which gave a link to View the message that HEBS had sent me. Clicked on the link, which gives an option to sign in with a One time password. Clicked on the link, got a passcode emailed to me, copied and pasted it, at which point it fell over with an Error and a message to call them. Just tried again on the mobile and got the same thing.

tiptoe_mouse

surreysaver said:

I've had a Halifax Regular Saver for years, and every year on maturity the balance has been transferred to my Instant Saver account, and the regular saver has renewed automatically. However, I've logged into the Halifax app today and the following message popped up:

Your Regular Saver

Your Regular Saver account term ends soon. Your account will then change into an Everyday Saver.

Check out our range of products and best rates we have available for you.

I've just been on the phone with them, and spoken to someone who seems to think that this won't happen, but that an Everyday Saver account will be opened instead for the maturity balance, with the Regular Saver renewing automatically. She didn't instill me with great confidence as she appeared to be reading from this webpage https://www.halifax.co.uk/savings/fixed-term/regular-saver.html which says something slightly different.

Has anyone else had this message, and if so, what actually happened to your account(s)? I'd pop into my local branch to ask, but it's now closed down 😔.

An Everyday Saver gets opened when you open the Regular Saver. If you don't want your Regular Saver to roll over, you need to close the Everyday Saver when it's opened.

I opened the Regular Saver years ago, and have had the same instant access account (currently showing as Instant Saver in my accounts list) which funds have gone into on maturity. I want the Regular Saver to renew as it has every year so far, but the pop up suggests this is not going to happen. Maybe I need to open an Everyday Saver as well?

allegro120

Slinky said:

Slinky said:

Hanley, my attempt to validate the application failed, currently number 2 in the queue on their phoneline, where I've been for about 15 minutes. If you're ahead of me, please hurry up!

Having spoken with Hanley, they've raised a ticket with their IT people as I'm not the only one who is getting an error message when trying to validate the application, and they can't work out why at the moment.

I get this after each application attempt:

"You have successfully saved the progress on your application for our 1Yr Online Smart Saver.

Access to complete your application will expire on 05/11/2025.

To retrieve and complete your application please click the link below."

The link leads to a "Sorry...." page.

I phoned this morning, The CS person said "I think I know what the problem is, let's go through application process together".  The process was exactly the same as the previous.  He said that I will receive the email confirming the opening of this account within 24 hours... I have a feeling that tomorrow I'll be calling Hanley again.

trickydicky14

savethepandas said:

Scottish Building Society - Proof of Identity

My application, which was received by SBS on 13th October, was returned to me on Monday, with a covering letter stating that I had not provided a List A - Proof of Identity document. Also included was a list of acceptable proofs of identity reference SBS556.POIC.3.12.0523, still specifying a HMRC letter was acceptable.

I had provided a HMRC letter dated June 2025 (List A) and a Halifax statement (List .

I phoned up (Monday) stating I had provided an item from List A - the HMRC letter. Matter was being looked into and they would phone back. Several 'still looking into it' phone calls later, I received a call back this afternoon, postal applications MUST HAVE PHOTO ID as proof of identity.

Passport photo page emailed to savingsonline@SCOTS.CO.UK
rest of the stuff to be posted back by their second class prepaid envelope.

Well it's funny you should say that, when I applied a while back I included a copy of my driving licence and a copy of my bank statement. Account was opened and then I got a phone call asking for a 'bank statement' I was told they only had a copy of my driving licence. So they insisted I emailed them a bank statement. I had to do it but not happy as I know what I sent them.

roked

WillPS said:

fuzzzzy said:

Hanley RS online account

Just opened this account today with a £300 debit card payment. They have just emailed me to say I need to e-mail ID - documents and a selfie holding the ID documents. I usually pass the electronic verification with account openings and rarely get asked for ID so not a process I am familiar with. I'm not keen on supplying ID by e-mail. The e-mail is encrypted. Is it a secure way to supply ID by replying and attaching to an encrypted e-mail?

Replying to the email directly - not secure.

Replying via a trusted third party messaging portal, i.e. Mimecast - secure.

I have had the same request. If you hit reply within the message itself (after signing in with passcode), it states it is still encrypted and you can attach your documents

masonic

savethepandas said:

Passport photo page emailed to savingsonline@SCOTS.CO.UK
rest of the stuff to be posted back by their second class prepaid envelope.

Hopefully you didn't send it there as that is "owned and operated by SafetyNet Systems Ltd since 2006 - Company Registered in England and Wales - Registration Number: 3403704"

Bridlington1

PixelPound said:

Bridlington1 said:

clairec666 said:

flaneurs_lobster said:

Hal17 said:

Clairec666 add a Pending Receipt cell to your spreadsheet. 

...or colour the cell, I use grey until the deposit is confirmed.

Done. Nice to see my balance restored to yesterday's levels (plus interest).

I spend far too much of my time on my spreadsheet

I'm a bit lazier with my spreadsheet than you are it seems so don't have that issue, mine's updated less frequently than yours. I certainly don't go checking account balances as frequently as that.

I just have a tab with a list of all my accounts on it in the form of a table, all that's on this list is account, interest rate, date interest is paid and balance. This list gets copied/pasted and updated once every few months or so (whenever I get round to it). I don't bother to include the interest rates for a lot of the accounts either, the ones that are opened with a minimal balance at a low interest rate don't have the rates updated.

I've then got another tab with all my regular savers listed, a new list is created monthly with Bank/building society, Name, Interest rate, Paid from, Balance prior to deposit, Day of Month it can be paid, Matures, Interest paid, Withdrawals/early closure, Min deposit and Max deposit columns.

For the regular savers tab I just highlight them red if they're not getting funded and are getting closed this month, put them in orange if they're getting minimal/no funding but are to be kept and then green the regular savers off when I fund them. I never bother to check if the funds have arrived unless it's the first time I'm paying them, so far as I'm concerned as soon as it's green it's done.

I've then another tab which contains a list of interest earned to date (updated whenever I update the first tab) and another tab with a list of my nominated accounts (updated as and when).

Most of my other records (e.g. interest rate cuts, Ts&Cs for regular savers etc) are kept on this forum so I don't bother to keep a separate record of them.

You should use Conditional Formatting. I have the maturity date and the cell changes colour if it's less than 30 days into the future and again if if it's on or in the past. Means at a glance I can see which accounts I need to start considering what to do with the cash or replacement / renewal options and also when I need to act. 

I could do but then again it's not as simple as just accounts that are due to mature soon are the ones that get closed. Yes I do take into account maturity dates but it's not the full picture. I tend to just review each account and decide whether or not to fund it on a case by case basis and whether I should keep the account with minimal funding instead of closing.

If I've got a 12 month regular saver paying 5.25% with a max monthly deposit of £50 maturing on 28th November and it allows me to make a further deposit in November I'll probably fund it in November if I've the funds to do so, if the same account had a max monthly deposit of £2k and had been fully funded up to that point I might instead make an early withdrawal to fund other regular savers at the same rate so as not to end up with £26k being made available at maturity with not enough regular savers to take the money.

If I wanted to see which accounts are maturing soon I could also use a filter on the maturity date column instead which is generally my preferred option given the way my tables are structured.

If I'm going to use conditional formatting I tend to use it more for when I'm wanting to know which accounts are going to reduce their interest rates soon for the purposes of posting reminders on this thread (yes I do cheat a bit in this regard). I use all sorts of formulas/tools in excel, it really depends on what I'm wanting to do and what mood I'm in as to which I use.

jameseonline

allegro120 said:

jameseonline said:

Anybody got a Newcastle Regular Saver maturing soon?

I got an email recently explaining it will change to an Easy Saver, which is fine but what I don't understand is why the email shows BOTH a monthly rate AND a yearly rate for the account.

I contacted them via Instagram they seem to suggest instructions being given?

Tried contacting them again they now saying they won't talk about account specifics over social media, I'm like I'm not talking about transaction history or anything 😌

I have mine maturing on Saturday, I will be closing it on Friday morning so I can receive funds before it turns into an Easy Saver.  

Another person missing my points 😌

fuzzzzy

roked said:

WillPS said:

fuzzzzy said:

Hanley RS online account

Just opened this account today with a £300 debit card payment. They have just emailed me to say I need to e-mail ID - documents and a selfie holding the ID documents. I usually pass the electronic verification with account openings and rarely get asked for ID so not a process I am familiar with. I'm not keen on supplying ID by e-mail. The e-mail is encrypted. Is it a secure way to supply ID by replying and attaching to an encrypted e-mail?

Replying to the email directly - not secure.

Replying via a trusted third party messaging portal, i.e. Mimecast - secure.

I have had the same request. If you hit reply within the message itself (after signing in with passcode), it states it is still encrypted and you can attach your documents

I use free outlook, not office 365. I did not have to sign into anything with a password to read the message. No option to encrypt when I hit reply.