The Top Regular Savers Discussion Thread

WillPS

I seem to have managed to open 2 of these MonBS app regular savers last night!

friolento

jim1999 said:

flaneurs_lobster said:

jim1999 said:

flaneurs_lobster said:

Monmouthshire BS

I'm in.

No sign of my new £1k RS opened yesterday in the account list (think they warned it might be a day or so). Want to see that my £50 arrived OK before loading it up.

Wonder if they would let me open a second.......

Did you get an email confirming the pay in details etc?

I thought I'd opened an account on the app yesterday, but not convinced now that I actually did.

Yes I did, and an in-app message with the same information (which I screenshotted).

Did you get your account (reference) number? You could try setting up a payee, CoP should be up to date. 

Absolutely nothing, but finally got back into the app today and the account is there.

CoP has worked and hopefully have added it to my online banking now.

This system is seriously wonky!

Calling the app seriously wonky is being extremely kind 👍

OrangeBlueGreen

Nothing to do with MonBS, but they really need to make the COP system immediate and live. It's not rocket science to work out that customers will want to pay money in when opening accounts.

drphila

s71hj said:

MBS app back up and running and without the usual 2fa faff, and got an account for me and the missus. Incredibly quick application process. 

Still working and account now easily opened as above.

Called them about 30 mins ago (only few minutes wait) after no success after multiple attampts. Told them I was unhappy with the time it was taking and asked them to put a marker on my file so that if withdrawn they would honour my application which they agreed to. Obviously no longer required for me but may help others if major app problems re-occur

drphila

MONBS 6%

For those without the app and still waiting for welcome letter, you can call them to get acc. no.

Nick_C

Also accidentally opened two accounts.  My phone screen times out after 30 seconds, and when I tried to reactivate the screen I had to log back in to the app.  Assumed application had not been processed, so did it again, and kept screen active.  Secon daccount appeared after I logged out and in again.  Doesn't seem to be any option in the app to close the second account.  Will leave it unfunded, and message them once things have calmed down.

Confirmation of payee has not worked for me, but hopefully my £50 will show up in a coupe of hours.

How quickly are bank transfers in being processed?

schiff

How long is it taking for deposits into the new App RS to show? Not the two days we are accustomed to I hope?

crumpet_man

schiff said:

How long is it taking for deposits into the new App RS to show? Not the two days we are accustomed to I hope?

Why would it be any different?

Kim_13

OrangeBlueGreen said:

Nothing to do with MonBS, but they really need to make the COP system immediate and live. It's not rocket science to work out that customers will want to pay money in when opening accounts.

Less of an issue with Mon BS and Skipton, as they start the account term from the date of first deposit. When a provider does neither of accepting debit card deposits or showing test payments on the same day, lack of COP is costing the customer a day or so from the term unless they choose (and their bank allows it) to take the risk.

castle96

App is sorted on phone, but no new a/c number showing. Should it be there straight away?