The Top Regular Savers Discussion Thread

allegro120

jameseonline said:

Saffron Members Month matured today, £626.46, so £600 funds + £26.46 interest.

Anyone know if it's awkward to open the new Members Month?, think I had issues last year.

No, not awkward.  Took me less than 2 minutes to open it online.

kaMelo

jameseonline said:

Saffron Members Month matured today, £626.46, so £600 funds + £26.46 interest.

Anyone know if it's awkward to open the new Members Month?, think I had issues last year.

Not awkward as such but long winded in that you have to fill out all details like a new customer, they also ask for an account number you currently hold.

Probably took 5-10 minutes to do and the account was visible online immediately.

Kim_13

jameseonline said:

Saffron Members Month matured today, £626.46, so £600 funds + £26.46 interest.

Anyone know if it's awkward to open the new Members Month?, think I had issues last year.

I rang them up to do it last year, as it meant keeping the same account number and bypassing needing to login online to apply (most other societies make it possible to apply for new accounts via the app.) You could also secure message for the same, if the matured account is still open. 

For future reference the Members’ Month was added to the maturity manager at the 11th hour, so the easiest way next year would be to set that on say 1st June. Unlike some others, Saffron also allow the editing of instructions once they have been set. 

jameseonline

I think there's clearly issues applying unless it expects me to wait until tomorrow to apply?
Also what is the qualifying criteria?

ForumUser7

jameseonline said:

I think there's clearly issues applying unless it expects me to wait until tomorrow to apply?
Also what is the qualifying criteria?

2024. They must have just reactivated the previous application form on the portal without amending it. Seems like multiple aspects of the RAF and MMLS launches could’ve done with a little more attention

schiff

A bit of a lull now in Principality maturities for me but from 3/11 to 2/12 I've got six, including three 6 Month RSs, and one RS Bond 34, which is also a duplicate of my first 34. It will be interesting to see what I end up with.

I've got their EA accounts from which I feed the RSs on the FOTM (including non working days) with in theory a limited number of withdrawals. The number left has just increased by one out of the blue, even though the period was/is to 1/1/26. Intriguing but welcome nevertheless! 

BestSeagull

BestSeagull said:

IanManc said:

ChewyyBacca said:

mon3ysav3r said:

Progressive login screen reads "We have sent a 6-digit access code to you by SMS or WhatsApp. It may take five minutes for your code to arrive." but the input just says to enter "6 Digit WhatsApp Code".

It took a few minutes to arrive and I could login, wonder if it detects those without WhatsApp and falls back to SMS?

I used to get a 2 min delayed SMS
Today no SMS, no whatsapp either.
Tried ''resend code'', still waiting for code to arrive, been 15 mins now

I've got a dumbphone, so no WhatsApp. I waited ten minutes for a code by SMS, then requested another, and now 15 minutes later I've received nothing.

How ****** useless.

I just called them. I don't want WhatsApp or an authenticator app. It's far from ideal but they can give you the code over the phone so even without a smartphone you can still access your online account, during business hours at least.

Progressive. I just had a call from the lady who helped me earlier. They are now offering codes by email as another alternative to SMS (which is still not coming back). They can sign you up for this if you speak to them. 

SJMALBA

jameseonline said:

I think there's clearly issues applying unless it expects me to wait until tomorrow to apply?
SNIP

Don't know if there's any connection, but I've tried sending a secure message through Saffron's online banking on multiple occasions today, but keep getting an error message (and ticket number)...?

jameseonline

I tried the online chat thing, they say they have no record of my online application, also they asked my memorable word, it didn't work so I questioned them on how many characters minimum any special characters etc, they said it's 10 minimum & no special characters so I'm like what the fudge?, I've been with them a few years, so apparently they updated things and I don't seem to have been told?.

They've sent me a reset link by email apparently.

Told me to keep trying the online form or I can get a postal application, I'm like can I do it over phone?, they said no

Kim_13

jameseonline said:

I tried the online chat thing, they say they have no record of my online application, also they asked my memorable word, it didn't work so I questioned them on how many characters minimum any special characters etc, they said it's 10 minimum & no special characters so I'm like what the fudge?, I've been with them a few years, so apparently they updated things and I don't seem to have been told?.

They've sent me a reset link by email apparently.

Told me to keep trying the online form or I can get a postal application, I'm like can I do it over phone?, they said no

Mine was converting an account over the phone, is your matured account still open to convert?