The Old Regular Savers Discussion Thread 28/12/24-29/1/26

Slinky

Call me stupid, but how do I open another Principality account? I've logged in, all I can see are my existing 2 accounts and no means of applying for another?

janusd

Slinky said:

Call me stupid, but how do I open another Principality account? I've logged in, all I can see are my existing 2 accounts and no means of applying for another?

logout, go to the apply button on the account application page, when you are asked if you are a new or existing customer, choose existing and then login again from that link... I did the exact same thing as you yesterday logging in first and then wondering how to add the new account that way!

Slinky

janusdesign said:

Slinky said:

Call me stupid, but how do I open another Principality account? I've logged in, all I can see are my existing 2 accounts and no means of applying for another?

logout, go to the apply button for the account application page, when you are asked if you are a new or existing customer, choose existing and then login again from that link... I did the exact same thing as you yesterday logging in first and then trying to add the new account that way!

I've already done that, and it takes me to exactly the same place.

janusd

Slinky said:

janusdesign said:

Slinky said:

Call me stupid, but how do I open another Principality account? I've logged in, all I can see are my existing 2 accounts and no means of applying for another?

logout, go to the apply button for the account application page, when you are asked if you are a new or existing customer, choose existing and then login again from that link... I did the exact same thing as you yesterday logging in first and then trying to add the new account that way!

I've already done that, and it takes me to exactly the same place.

it took me a few goes before it worked yesterday... perhaps leave it a few minutes whilst logged out and try again.

CricketLady

You're not stupid at all - I found the best thing to do was to go to page one of this thread, find the account you're looking for (currently the top one!) and click on it from there.

Section62

Slinky said:

janusdesign said:

Slinky said:

Call me stupid, but how do I open another Principality account? I've logged in, all I can see are my existing 2 accounts and no means of applying for another?

logout, go to the apply button for the account application page, when you are asked if you are a new or existing customer, choose existing and then login again from that link... I did the exact same thing as you yesterday logging in first and then trying to add the new account that way!

I've already done that, and it takes me to exactly the same place.

Make sure you log out, then close the browser tab/window.

The Principality application process doesn't recognise you are logged in already, hence you need to start with the 'Apply' button, then log in when prompted.

Sometimes it seems an existing session (logged in or logged out) confuses the application process. In my experience it is a bit random when/why it happens, but logging out then closing the tab/window appears to fix the issue if it happens.

subjecttocontract

WillPS said:

I opened an RS6 as a new customer without sending ID, they were able to open mine electronically but not my wife's. 

I would recommend sending a cheque though as they insist on receiving a deposit before letting you administer the account - for electronic transfer that means an awkward process of sending details in the post for the opening deposit then following up with the account paperwork after you've received that and sent a deposit.

No, it's much more sfraightforward. On receipt of my application form they phoned me with the new Melton account number. I transferred the first payment into the account and they post me the docs and details. Much quicker than a cheque.

Section62

subjecttocontract said:

WillPS said:

I opened an RS6 as a new customer without sending ID, they were able to open mine electronically but not my wife's. 

I would recommend sending a cheque though as they insist on receiving a deposit before letting you administer the account - for electronic transfer that means an awkward process of sending details in the post for the opening deposit then following up with the account paperwork after you've received that and sent a deposit.

No, it's much more sfraightforward. On receipt of my application form they phoned me with the new Principality account number. I transferred the first payment into the account and they post me the docs and details. Much quicker than a cheque.

I think "RS6" was a reference to The Melton, wasn't it?

surreysaver

Slinky said:

Call me stupid, but how do I open another Principality account? I've logged in, all I can see are my existing 2 accounts and no means of applying for another?

Open another window in your browser and go to the Principality website and locate the account you want to apply for.
Assuming you're still logged in in the other window, you shouldn't have to log in again to apply 

subjecttocontract

Section62 said:

subjecttocontract said:

WillPS said:

I opened an RS6 as a new customer without sending ID, they were able to open mine electronically but not my wife's. 

I would recommend sending a cheque though as they insist on receiving a deposit before letting you administer the account - for electronic transfer that means an awkward process of sending details in the post for the opening deposit then following up with the account paperwork after you've received that and sent a deposit.

No, it's much more sfraightforward. On receipt of my application form they phoned me with the new Principality account number. I transferred the first payment into the account and they post me the docs and details. Much quicker than a cheque.

I think "RS6" was a reference to The Melton, wasn't it?

Yes my bad.......my post should read The Melton.