Royal Mail - rant....

mac.d

username said:

I have a friend who is a postman in the South East and when we met up I asked him why are the deliveries so crap for letters?
The answer from him is people are ordering too much !!!!!! off the internet (parcels). The edict (even if not official) from upon high is to prioritise parcels, and even then there's a lot of them. It's why you get a bunch of letters once (maybe twice a week if you are lucky) and at least a week to get through the system, and why 1st class doesn't always mean next day. Add to that the turnover/sickness of staff in some parts of the country, it leaves a backlog of mail to be delivered.

I've heard similar, parcels are king now.

Chrysalis

Parcels arent a lot better unless is special delivery.  I sent my old passport as special delivery, and the funny thing, is they missed that as well, when SD fails, you know they bad, although they did refund as promised.  They delivered it 2nd working day.