Virgin Media Haggle success

Gummomarx

I did the cancel trick 8 days ago (31 days before contract ends on 3 March).  The only word from VM is the email saying cheerio and that the prepaid packaging for the equipment return is on the way.  Two questions:

1. Has the leave manoeuvre not worked this time?
2. If so, can I reverse the cancellation right up until 2 March?

AndyPK

Login into your VM account on a computer, and see if there are any offers. Should be 2 buttons you can press.

Yes you can cancel and cancellation if you wish

Gummomarx

AndyPK said:

Login into your VM account on a computer, and see if there are any offers. Should be 2 buttons you can press.

Yes you can cancel and cancellation if you wish

No sign of that screen any more - I know it was there before I gave notice of cancellation.

AndyPK

Mine says:

"Your contract expires soon

Renew now to lock in your new price"

I have put in a move request too

Gummomarx

AndyPK said:

Mine says:

"Your contract expires soon

Renew now to lock in your new price"

I have put in a move request too

Can you give me the link or the route through the screens, please?

AndyPK

It's basically on the screen when you login, scroll down a bit past the current bill amount

login and then try these:

http://virginmedia.com/support/help/change-my-package/manage-my-package

https://www.virginmedia.com/support/help/change-my-package/my-current-package/offers

Gummomarx

AndyPK said:

It's basically on the screen when you login, scroll down a bit past the current bill amount

login and then try these:

http://virginmedia.com/support/help/change-my-package/manage-my-package

https://www.virginmedia.com/support/help/change-my-package/my-current-package/offers

Thanks very much.  The message must have changed after my cancellation notice:

moneytorques

Contract expires in May. Have cancelled, currently paying £77 for 500mbs and all the sports tv. Just offered me £220 pm then a saving down to.£150pm,.despite saying I wouldn't pay anymore than £45 pm if renewing. Mind boggles.

moneytorques

moneytorques said:

Contract expires in May. Have cancelled, currently paying £77 for 500mbs and all the sports tv. Just offered me £220 pm then a saving down to.£150pm,.despite saying I wouldn't pay anymore than £45 pm if renewing. Mind boggles.

Couldn't reach a deal lower than £98pm up from £77pm.so it's goodbye to Virgin and my TV license for now.

SammyS1987

I have just renewed using the in app web messaging system.

M125 @ £20pm for 24months (plus annual April price increase of £3.50)