Gatehouse EA

Stargunner

Rheumatoid said:

Bigwheels1111 said:

Rheumatoid said:

Bigwheels1111 said:

I think its a great idea, say you are tricked into sending money to this account, You can't send it on until a code arrives.

3 or 4 days thinking time would be good, would it not.

Once you have the code you need not do it again, I've got 4 accounts with Gatehouse as of today.

Only needed code for first one.

may be a good idea but they needed to advise you of the process before you find out you can't withdraw.

It came up in the easy access thread a few months ago and a year plus ago when it was first launched.
But that was a thousand plus posts ago.

They needed to advise you.  Not rely on people trawling a forum.

They probably didn’t expect that people would need  to make withdrawals within 2 or 3 days of opening a savings account.

Marcoos

winkowinko said:

I can now see a message saying 'Your nominated account must be authenticated before it can be used for withdrawals'

But without any instructions on how it will/should be authenticated.

If you click on the authenticate button. It will tell you that you need to enter the code that they have posted to you. 

There’s even an option to request a new code. Which will be posted to you. 

Rheumatoid

Stargunner said:

Rheumatoid said:

Bigwheels1111 said:

Rheumatoid said:

Bigwheels1111 said:

I think its a great idea, say you are tricked into sending money to this account, You can't send it on until a code arrives.

3 or 4 days thinking time would be good, would it not.

Once you have the code you need not do it again, I've got 4 accounts with Gatehouse as of today.

Only needed code for first one.

may be a good idea but they needed to advise you of the process before you find out you can't withdraw.

It came up in the easy access thread a few months ago and a year plus ago when it was first launched.
But that was a thousand plus posts ago.

They needed to advise you.  Not rely on people trawling a forum.

They probably didn’t expect that people would need  to make withdrawals within 2 or 3 days of opening a savings account.

That's irrelevant.  It would be in everyone's interest to clarify the process at the point of application. 

winkowinko

Marcoos said:

winkowinko said:

I can now see a message saying 'Your nominated account must be authenticated before it can be used for withdrawals'

But without any instructions on how it will/should be authenticated.

If you click on the authenticate button. It will tell you that you need to enter the code that they have posted to you. 

There’s even an option to request a new code. Which will be posted to you. 

There is no authenticate button. Just a banner at the top with a message.

Rheumatoid

winkowinko said:

Marcoos said:

winkowinko said:

I can now see a message saying 'Your nominated account must be authenticated before it can be used for withdrawals'

But without any instructions on how it will/should be authenticated.

If you click on the authenticate button. It will tell you that you need to enter the code that they have posted to you. 

There’s even an option to request a new code. Which will be posted to you. 

There is no authenticate button. Just a banner at the top with a message.

I can see it on a web browser but not on the app

winkowinko

Ok, so I see it on the web browser now. There is an option to 'authenticate my nominated account', this isn't visible on the app by the way.

When I click on it, it tells me that I will receive a code in the post. This is literally the first I've heard of it since opening the account.

j_netprofit

Assuming authentication was straight forward and you’re able withdraw now? @winkowinko

happybagger

I opened this 8 days ago to take my cahoot money when 5.12% ends, opened with just a tenner, still not had the veri code

Archerychick

happybagger said:

I opened this 8 days ago to take my cahoot money when 5.12% ends, opened with just a tenner, still not had the veri code

Mine took 9 calendar days to arrive so it’ll probably be with you in the next day or so 

j_netprofit

😂😂😂